Quality Assurance Coordinator — Logistics & Compliance

World Courier; Mississauga; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

World Courier is seeking a Quality Assurance Coordinator in Mississauga, ON. The role ensures regulatory compliance, manages audits, and supports incident investigations. You will help maintain the QMS, oversee quality documentation, and drive CAPA initiatives with regional QA leadership.

The position focuses on Transport divisions, supplier qualification, and training programs, requiring collaboration with local teams and management to uphold quality standards.

Qualifications

• Bachelor's degree in a relevant field such as pharmacy, chemistry, biochemistry, pharmaceutical sciences, logistics or engineering.
• 2–5 years of experience in quality assurance within a regulated environment.
• Knowledge of GMP/GDP, QMS, and regulatory requirements.

Responsibilities

• Lead QA activities to ensure compliance with World Courier policies and local regulations.
• Coordinate internal and external audits, inspections and CAPA processes.
• Support incident investigations, risk management and change control.
• Maintain documentation, SOPs and training records.
• Provide quality guidance to teams and drive continuous improvement.

Skills

Quality Assurance

Regulatory Knowledge

GxP Awareness

Audit Coordination

Quality Metrics

Communication Skills

English Proficiency

Education

Bachelor's degree in a relevant field (pharmacy, chemistry, biochemistry, pharmaceutical sciences, logistics or engineering)

Tools

MasterControl

SharePoint

Microsoft Office

Job description

World Courier is seeking a Quality Assurance Coordinator in Mississauga, ON. The role ensures regulatory compliance, manages audits, and supports incident investigations. You will help maintain the QMS, oversee quality documentation, and drive CAPA initiatives with regional QA leadership.

The position focuses on Transport divisions, supplier qualification, and training programs, requiring collaboration with local teams and management to uphold quality standards.