Quality Assurance Coordinator

Frey Consulting Group; Edmonton; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Quality Assurance Coordinator for a hybrid role based in Edmonton or Calgary. The position involves establishing quality standards, coordinating testing activities, and collaborating with various teams to enhance QA processes. The ideal candidate will have a strong background in QA, Agile methodologies, and problem-solving skills. This role offers the opportunity to work in a dynamic environment and contribute to the improvement of quality assurance practices.

Qualifications

• Minimum of 5 years of experience in a QA role.
• At least 3 years of experience in an Agile development environment.

Responsibilities

• Establish and maintain quality standards and metrics for the QA process.
• Coordinate with stakeholders to facilitate test plan development.
• Capture and document test results for analysis.

Skills

Problem Solving

Attention to Detail

Agile Methodologies

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Tools

SAP CRM

Job description

Lighthouse Technology Services is partnering with our client to fill their Quality Assurance Coordinator position! This is a hybrid role with 3 days per week in the office and can be based in either Edmonton, AB or Calgary, AB. This role will be a T4 employee of Lighthouse Technology Services.

What You'll Be Doing:

• Establish and maintain quality standards and metrics for the QA process, including testing methodologies, tools, and defect management strategies.
• Create integrated test plans that align with project goals and timelines.
• Coordinate with multiple stakeholders, including development, product management, and operations teams, to facilitate test plan development and smooth test execution.
• Execute testing following test plans and/or coordinate business tester activities.
• Capture and accurately document test results for analysis and reporting.
• Compile and present test results to relevant stakeholders, highlighting key findings and areas for improvement.
• Assist in refining QA processes and practices to enhance efficiency and effectiveness.
• Source, prepare, and manage data required to execute test scenarios effectively.

What You'll Need to Have:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Agile certifications (e.g., Certified ScrumMaster, Agile Certified Practitioner).
• Minimum of 5 years of experience in a QA role.
• At least 3 years of experience working in an Agile development environment.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively in a fast-paced, dynamic environment.
• Ability to analyze test results and identify areas for improvement.

Preferred Qualifications:

• Proven experience in software testing within an Agile environment.
• Strong knowledge of testing methodologies, tools, and best practices.
• Proficiency in sourcing and managing data for test scenarios.
• Deep understanding of SAP CRM in customer care and campaign management.