Quality Assurance Associate

Mejuri; Old Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in the jewelry sector is seeking a Quality Assurance Associate to uphold the highest standards of quality for their exquisite jewelry and merchandise. This role involves meticulous inspection, operating specialized testing equipment, and collaborating on improvement initiatives. With a focus on problem-solving and process enhancement, you'll be at the forefront of ensuring each piece meets exceptional quality standards. Join a dynamic team where your contributions will directly impact the quality assurance process and help shape the future of jewelry excellence. If you are passionate about quality and ready to make a difference, this opportunity is perfect for you.

Qualifications

• 2+ years of jewelry quality control experience required.
• Strong organizational skills and ability to improve processes.

Responsibilities

• Conduct thorough inspections of jewelry as per quality standards.
• Update production QC results and manage inventory audits.
• Train new associates on the QC process.

Skills

Jewelry Quality Control

Problem Solving

Time Management

Critical Thinking

Team Collaboration

Computer Skills (Excel)

Education

Gemology Certification

Tools

XRF Machine

Diamond Tester

Microscope

Gross Weight Check Machine

Job description

The Quality Assurance Associate focuses on ensuring the highest quality standards for jewelry and merchandise through meticulous inspection and testing processes. The candidate will be responsible for updating production quality control (QC) results, operating specialized testing equipment, and collaborating on improvement initiatives. Additionally, they will manage inventory audits, maintain compliance logs, and contribute to the training of new associates in the QC process.

What you’ll do:

• Conduct thorough inspection of jewelry and other merchandise as per quality assurance standards in a timely manner and prioritized as necessary.
• Update production QC results on the internal data dashboard.
• Review and inspect Top samples, Initial production and New Launch production with precision and report defects if any.
• Proactively identify gaps and areas of improvement to upgrade the QC process and take ownership of improvement projects.
• Operate XRF machine for related testing and update results to QC dashboard.
• Operate Diamond tester, Gross weight check machine for final QC reporting.
• Assist with pre-QC racks placements and closing it daily.
• Collaborate with the team lead for RTV units packaging and reporting process.
• Inspect and report Made-to-order production to the assigned channel.
• Review and update Supplier compliance audit log and other weekly and monthly reports.
• Operate microscope, diamond tester, gross weight machine on requirement basis.
• Sort, organize and report obsolete inventory, QC samples and other materials.
• Conduct inventory audits when required.
• Train new associates on the QC process.

KPIs:

• Inbound QA Process (Days)
• Units picked per hour (UPH)

What you bring to the team:

• 2+ years of jewelry quality control experience
• Highly organized with focus on execution, problem solving, and improving processes
• Exceptional time management skills and accountability
• Ability to think critically and adapt quickly in a flexible environment
• Team player with an ability to work collaboratively
• Entrepreneurial spirit and self-starter
• Robust computer skills, including excel
• Gemology certification required

Location:

North York, Distribution Centre

This role is on site 5 days a week (Monday-Friday)

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.