Administrative Assistant, Quality Assurance

CBI Health; Ottawa; Remote; CAD 40,000 - 65,000; Full time

Job summary

An established industry player in community healthcare is seeking a detail-oriented Administrative Assistant for their Quality Assurance team. This full-time remote position is perfect for a quick learner with excellent computer skills. You will play a vital role in supporting Analysts and managing Document Lists, ensuring timely processing of reports. Join a passionate team dedicated to making a difference, where continuous learning and a supportive culture are at the forefront. Enjoy flexible hours and a competitive salary with comprehensive benefits, making this an exciting opportunity for your career growth.

Benefits

Health Coverage

Dental Coverage

Vision Coverage

Flexible Hours

Continuous Learning Opportunities

Qualifications

• Experience in medical offices is an asset but not mandatory.
• Ability to work independently and thrive in a fast-paced environment.

Responsibilities

• Receive Draft Reports and assign QA Analysts as needed.
• Organize worklists to distribute workload appropriately.

Skills

Organizational Skills

Attention to Detail

Written Communication

Verbal Communication

Microsoft 365

Tools

Smart Simple

Job description

Administrative Assistant, Quality Assurance

Join to apply for the Administrative Assistant, Quality Assurance role at CBI Health.

CBI Health is Canada’s leading community healthcare provider, with a passionate team dedicated to making a difference. Our values include heart, respect, reliability, teamwork, and innovation. We offer mentoring and continuous learning opportunities, fostering a culture of recognition and celebration. Join us and find where your better begins.

About This Opportunity

FOCUS Assessments seeks a quick learner and highly organized individual with excellent computer skills to serve as an Administrative Assistant in our Quality Assurance department. This is a full-time, remote position reporting to the Quality Assurance Manager.

The QA team collaborates with Independent Regulated Health Professionals to ensure timely receipt and processing of reports. The Administrative Assistant will support Analysts and manage Document Lists within specified timelines.

Responsibilities

1. Receive Draft Reports and assign QA Analysts/Report Reviewers as needed.
2. Organize worklists to distribute workload appropriately based on experience and assessment type.
3. Issue Reports to Referral Sources and update the Referral Management System (Smart Simple), maintaining privacy and security.
4. Follow up on Assessment Reports from Assessors to ensure timely submission.
5. Provide copies of Final Reports to Assessors after they are sent to Referral Sources.

Qualifications

• Experience or knowledge of medical offices or independent medical assessments is an asset but not mandatory.
• High attention to detail and ability to work independently.
• Ability to thrive in a fast-paced environment with multiple tasks and strict deadlines.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft 365 (Outlook, Word, Excel).

What We Offer

• Continuous learning and management opportunities.
• Competitive salary with comprehensive benefits, including health, dental, and vision coverage paid 100% by the employer.
• Flexible hours supporting work-life balance.

About Us

CBI Health is committed to diversity, equity, and inclusion, welcoming applications from all backgrounds. We are recognized as one of Canada’s Best Managed Companies for 15 consecutive years. Learn more at cbihealth.ca.