Quality Assurance Analyst, Commercial Mortgage Operations

CMLS Financial; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking a Quality Assurance Analyst to ensure compliance in commercial mortgage operations. The role involves reviewing loan files, providing feedback, and supporting quality control reviews. Ideal candidates will have strong analytical skills, a university degree, and experience in quality assurance or commercial funding. Join a dynamic team committed to delivering exceptional service and fostering a supportive work environment.

Benefits

Health and Wellness Spending Accounts

Health, Drug, Vision, and Dental benefits

Paid vacation, sick days, and personal days

RRSP Matching Program

Maternity / Parental Leave Top Up Program

Discounted gym memberships

Business Casual dress code

Hybrid work arrangements and telecommuting opportunities

Qualifications

• 3+ years in quality assurance, audit, or commercial funding.
• Strong attention to detail and quality in all areas of work.
• Ability to work well under pressure and meet deadlines.

Responsibilities

• Review and analyze commercial mortgage file documents.
• Identify areas of opportunity and weakness from trends.
• Produce accurate reports on findings and provide training support.

Skills

Communication

Problem Solving

Analytical Thinking

Education

University degree in a related field

Professional designation (CFA, CPA)

Tools

MS Office

Excel

Job description

Quality Assurance Analyst, Commercial Mortgage Operations

Salary Range : $60,000 - $80,000 / yr

CMLS Financial, one of Canada’s largest Commercial lenders, is looking for a Quality Assurance Analyst, Commercial Mortgage Operations to join our growing team. The Quality Assurance Analyst, Commercial Mortgage Operations is responsible for providing the review and inspection of loan files to ensure compliance to commercial mortgage funding quality and documentation standards as per CMLS’ policies and procedures as well as regulatory requirements.

Reporting to the Vice President and Managing Director, Commercial Mortgage Operations, the incumbent will be required to evaluate file documentation with understanding of commercial loan particulars and CMLS’ internal requirements. The QA Analyst will be responsible for effectively providing feedback regarding performance and recommend solutions to identified defects based on senior level expertise. The QA Analyst will also provide support for transaction quality control reviews as well as support for quality assurance reviews and other functions associated with loan transactions within the Commercial Mortgage Operations team as required to achieve business objectives and to meet targets.

About the role :

• Maintain current knowledge of CMLS’ commercial mortgage division’s policies, practices and compliance requirements;
• Review and analyze commercial mortgage file documents;
• Identify areas of opportunity and weakness from trends in quality assurance analysis;
• Make recommendations on best practices to improve internal processes and procedures;
• Produce accurate reports on findings and provide additional information to management on identified additional training needs;
• Work with management team to continually refine quality assurance guidelines and recommend changes to auditing process in response to changing business and risk management needs;
• Work with management team to implement process and internal control improvements;
• Deliver training support as needed;
• Support external audit and / or information requests related to operations.

This role is for you if you have :

• Excellent communication skills, both written and verbal in both English and French is preferred
• 3+ years of experience in one or a combination of the following : quality assurance or audit, commercial funding, commercial loan servicing, loan documentation and compliance;
• University degree in a related field, with a professional designation preferred (ie CFA, CPA, etc);
• High level of critical and logical thinking, analysis, and / or reasoning to identify underlying principles, reasons, or facts;
• Proficient communication, interpersonal and organizational skills are vital to the role;
• Demonstrated interpersonal skills that promote mutually beneficial, respectful and professional relationships;
• Excellent communication, presentation, problem solving and organizational skills are essential;
• Self-starter with ability to prioritize and redirect tasks based on needs;
• Able to work well under pressure and meet set deadlines;
• Strong attention to detail and quality in all areas of work;
• Advanced knowledge and user of MS Office, Excel in particular;
• An ability to operate independently with limited supervision and within a team.

Benefits and Perks

Some of the benefits we offer at CMLS are :

• Health and Wellness Spending Accounts
• Health, Drug, Vision, and Dental benefits
• Paid vacation, sick days, and personal days (in addition to all civil and statutory holidays)
• RRSP Matching Program
• Maternity / Parental Leave Top Up Program
• Discounted gym memberships
• Travel assistance and EAP
• Business Casual dress code
• Company social events + sport teams
• Hybrid work arrangements and telecommuting opportunities
• And more!

Who are we?

Established in 1974, CMLS Financial is the leading provider of capital solutions for commercial property owners, developers and real estate investors. We have over 50 years of experience, 30,000 clients, $35 billion in assets under administration, and offices coast to coast. Some of Canada's most prominent banks, investment managers, insurance companies, and pension funds rely on CMLS Financial for a variety of critically important services. Building on our solid foundation of financial strength and experience, we continue to deliver unparalleled capital solutions for all our clients needs.

You will love working here

Employees tell us that they love that we strike the balance in creating an incredibly professional, yet dynamic and enjoyable corporate culture. We work in a fluid and fast-paced environment that is supportive of energetic and motivated individuals who pride themselves on being flexible and results-driven. Business is booming and that means that our employees are able to gain valuable exposure, have lots of learning opportunities, and truly impact the business. We are committed to providing our people with a challenging and rewarding career because our employees are what set us apart and we know it.

Equal Opportunity Employer

CMLS Financial is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to hear from you!

If you are confident that you would be a strong asset to our team, submit both a cover letter and resume today! We thank all applicants for their time in applying, however we will only contact those selected for an interview. Consideration of applications will begin immediately and continue until the position is filled.

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