Quality Assurance Analyst

Aon Hewitt; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

Aon is seeking a Quality Assurance Analyst in Montreal to identify and resolve complex issues impacting our insurance products. The role involves conducting quality assurance reviews and collaborating with stakeholders on process improvements. Ideal candidates will have experience in financial services, exceptional analytical skills, and strong communication abilities.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working style solutions

Qualifications

• Proven experience in QA/assurance preferred in financial services or insurance.
• Advanced proficiency in Microsoft Office Suite, SharePoint preferred.
• Exceptional analytical and problem-solving skills.

Responsibilities

• Conduct comprehensive quality assurance reviews.
• Develop and implement solutions to mitigate identified risks.
• Collaborate with stakeholders to improve processes efficiency.

Skills

Analytical skills

Problem-solving skills

Communication

Teamwork

Tools

Microsoft Office Suite

Job description

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

The Opportunity

Aon seeks a highly analytical Quality Assurance Analyst with a strategic mindset. This role can be based in Auckland, Wellington or Christchurch and will play a critical role in identifying and resolving complex issues impacting our insurance products. This role requires a unique blend of meticulous attention to detail and the ability to see the big picture.

Experience in the insurance or financial services, along with a risk management background, would be highly advantageous.

Responsibilities:

• Conduct comprehensive quality assurance reviews and root cause analysis.

• Develop and implement solutions to mitigate identified risks.

• Collaborate with stakeholders to improve processes efficiency and adherence to compliance.

• Contribute to a culture of continuous improvement and risk mitigation.

Experience required:

• Proven experience in QA/assurance, preferably within financial services or insurance.

• Exceptional analytical and problem-solving skills.

• Ability to identify and interpret trends and patterns.

• Strong communication and teamwork abilities.

• Advanced proficiency in Microsoft Office Suite (SharePoint preferred).

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [e-mail]

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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