Qual Assurance Supv

DHL Supply Chain; Bolton; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Bolton, Ontario, is seeking a Quality Assurance professional to support site-level QA activities, coordinate audits, and ensure compliance with regulatory and customer requirements, including Health Canada and FDA expectations.

The role involves maintaining the quality management system, preparing reports, training associates, and acting as a QA contact for customers and internal teams as part of a continuous improvement program.

Qualifications

• Bachelor’s degree in a related field or 1–3 years in a regulated environment.
• Graduate degree in a related field preferred.
• Certification related to quality control (RAC, Six-Sigma, etc.) preferred.
• 1–3 years of relevant experience in regulated environments such as FDA/Health Canada.
• 1–3 years of management and supervisory experience preferred.

Responsibilities

• Audit process oversight to monitor the quality system and regulatory compliance.
• Support ISO registration and other compliance activities where applicable.
• Assist management in analyzing information to ensure regulatory compliance.
• Maintain and continuously improve the overall quality system.
• Provide support on regulatory, customer and third-party audits.
• Responsible for hiring, training and development of associates.
• Track quality assurance metrics for the organization.
• Act as a QA contact for issues/initiatives and coordinate responses.
• Partner with QA management to develop, distribute and maintain management reports.
• Read and interpret technical documents and regulations.

Skills

Quality Assurance

Regulatory Compliance

Audits

Quality Management

Education

Bachelor’s degree in a related field

Graduate’s degree in a related field

Certification related to quality control (RAC, Six-Sigma, etc.)

Job description

Would you like to join the Logistics Company for the World? Have you often wondered how products get from point A to point B? DHL Supply Chain does just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

Support the planning and coordination of all aspects of quality assurance activities at the site level. Responsible for requests for quality support from the site and communicate policies and procedures. Act as a quality assurance customer contact for the site.

• Responsible for the audit process to monitor the quality system and compliance with regulatory and customer requirements.
• Support ISO registration - as applicable - and other compliance activities.
• Assist management in analyzing information and product specifications to determine compliance with regulations of agencies including but not limited to: FDA, DEA, Ministry of Health - Canada, and other product regulatory requirements.
• Support the maintenance and continuous improvement of the overall quality system.
• Provide support on key regulatory, customer and 3rd party audits.
• Responsible for the hiring, training and development of associates.
• Track quality assurance metrics for the organization.
• Act as a customer contact for QA related issues/initiatives as needed.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Read and interpret technical documents, and regulations.

Required Education and Experience

• Bachelor’s degree in a related field or 1-3 years relevant work experience, required
• Graduate’s degree in a related field, preferred
• Certification related to quality control (RAC, Six-Sigma, etc.), preferred
• 1 to 3 years of relevant experience in a regulated environment such as FDA - USA, Health Canada etc., required
• 1 to 3 years of management and supervisory experience (preferably supervising/managing a quality system in a complex/matrix organization), preferred

Our Organization is an equal opportunity employer.

We are committed to accommodating applicants with disabilities throughout the hiring process.

Accommodations for job applicants with disabilities will be provided upon request.