QC Lead Hand

Bay Valley Foods; Richmond Hill; On-site; CAD 38,000 - 53,000; Full time

Job summary

TreeHouse Foods is seeking a QC Lead Hand in Richmond Hill, Ontario. This full-time role will oversee daily quality control activities, ensure compliance with regulatory standards, and coordinate testing, training, and documentation to maintain product quality and food safety.

The position supports continuous improvement efforts, including system enhancements to Infinity QS and SAP workflows, while maintaining accurate records and supporting the QC and operations teams.

Qualifications

• Post-Secondary degree in Sciences (such as Microbiology, Biochemistry or Food Sciences preferred) or equivalent experience required.
• Minimum of 2 years working within a dynamic Quality department.
• Proficiency in ERP systems such as SAP and Infinity QS program is preferred.
• Experience in aseptic and thermal process is a plus.

Responsibilities

• Manage finished goods incubation, regulatory holds and releases, third-party logistics coordination, and product release in SAP/ERP.
• Review microbiological, analytical, identity-preserved product, and environmental testing results; coordinate external laboratory testing, sample submissions, and deviation reporting.
• Coordinate first production sample requests and customer shipments; verify ingredient and material COAs against specifications and ensure non-conformances are addressed.
• Oversee shelf-life assessments, customer complaints, allergen programs and testing, and sensory evaluations of raw materials and finished goods.
• Maintain accurate, organized quality records, communicate issues effectively, and provide training, knowledge transfer, and competency monitoring for quality and operations employees.
• Verify product quality checks, QC records, CCP monitoring, and thermal process documentation to ensure compliance with applicable regulatory requirements.
• Lead continuous improvements to the Infinity QS system, including overfill and process reporting, user access management, product specification updates, and troubleshooting. Provide backup support for laboratory and QC team members, foster effective working relationships, and perform other duties as assigned.

Skills

Quality control

Regulatory knowledge

Documentation

Training

Cross-functional teamwork

Problem solving

Education

Post-Secondary degree in Sciences (Microbiology/Biochemistry/Food Sciences)

Tools

SAP

Infinity QS

Job description

Employee Type: Full time

Location: ON Richmond Hill

Job Type: Quality

Job Posting Title: QC Lead Hand

About Us:

TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.

Named one of America's Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight - One Customer at a Time." Guided by our values- Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.

What You Gain:

• Competitive compensation and benefits program!
• Enrollment in our wellness and employee assistance programs! Paid holidays, vacation, and other competitive paid time off opportunities!
• An inclusive working environment where you can build meaningful work relationships with a diverse group of people
• Leaders who are invested in supporting your career growth.
• Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs.

Job Description:

About the Role

The QC Lead Hand provides day-to-day oversight of quality control activities, ensuring the team follows best practices and meets quality program requirements, regulatory standards, and product specifications. This role supports consistent product quality and food safety through effective employee training, coordination of testing and product releases, verification of quality records, and continuous improvement of quality systems.

• Manage finished goods incubation, regulatory holds and releases, third-party logistics coordination, and product release in SAP/ERP.
• Review and verify microbiological, analytical, identity-preserved product, and environmental testing results; coordinate external laboratory testing, sample submissions, and deviation reporting.
• Coordinate first production sample requests and customer shipments; verify ingredient and material Certificates of Analysis (COAs) against specifications and ensure non-conformances are addressed.
• Oversee shelf-life assessments, customer complaints, allergen programs and testing, and sensory evaluations of raw materials and finished goods.
• Maintain accurate, organized quality records, communicate issues effectively, and provide training, knowledge transfer, and competency monitoring for quality and operations employees.
• Verify product quality checks, QC records, Critical Control Point (CCP) monitoring, and thermal process documentation to ensure compliance with applicable regulatory requirements.
• Lead continuous improvements to the Infinity QS system, including overfill and process reporting, user access management, product specification updates, and troubleshooting. Provide backup support for laboratory and QC team members, foster effective working relationships, and perform other duties as assigned.

Important Details:

This is a 1-year contract opportunity working 12-hour day shifts on a continental shift schedule. The position offers a pay rate of $33 per hour. This posting is for an existing vacancy.

About You:

• Post-Secondary degree in Sciences (such as Microbiology, Biochemistry or Food Sciences preferred) or equivalent experience required
• Minimum of 2 years working within a dynamic Quality department
• Proficiency in ERP systems such as SAP and Infinity QS program is preferred
• Experience in aseptic and thermal process is a plus
• Ability to work occasional night shift and weekend as required

This job opening is for an existing job vacancy.

At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight - One Customer at a Time". TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, na