QA Student Intern

837 GlaxoSmithKline Inc.; Mississauga; Hybrid; CAD 32,000 - 80,000; Full time

Job summary

GSK Canada is seeking an Operational Quality Assurance Staff to support an effective local quality management system. The role involves day-to-day QA operations to ensure lean, compliant practices in the importation and distribution of pharmaceuticals.

Based in Mississauga, the position supports the Quality Manager and collaborates with cross-functional teams to maintain product quality, documentation, and regulatory compliance within a hybrid work model.

Qualifications

• Bachelor’s degree required.
• 2+ years’ experience in Pharmaceutical/CH industries and quality assurance experience.
• Experience with GMP and good documentation practices.
• Experience working with quality documentation systems.

Responsibilities

• Execute and deliver quality objectives and improvement plans to drive continuous improvement.
• Monitor quality performance and KPIs to identify and resolve issues.
• Support change control processes to manage planned changes compliantly.
• Assist risk management with timely reporting, review, and escalation of quality risks.
• Develop local processes for root cause analysis and CAPA actions.
• Support complaints management and link to adverse events.
• Assist Quality Manager with product incident processes and staff training.
• Ensure systems support quality of imported products and alignment with QMS.
• Coordinate with manufacturing sites to verify compliance with local details.
• Ensure timely release of imported finished goods and address quality issues on deliveries.
• Maintain product specifications and documents in compliance with registered details.
• Support third-party warehousing and distribution to meet GSK standards.
• Document batch records and retention of samples.

Skills

Data Integrity

Detail-Oriented

Digital Fluency

GxP Regulations

Lean Management

Pharmaceutical Regulatory Compliance

Problem Solving

Quality Assurance (QA)

Risk Awareness

Technical Writing

Education

Bachelor’s degree

Job description

Are you a curious, collaborative scientific professional who wants to build trusted relationships with oncology clinicians and help improve patient care across Canada? GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Are you looking for an opportunity to support a Quality Management team in the day to day operations in a local operating company responsible for importation and distribution of pharmaceuticals? If so, this is the role for you. As Operational Quality Assurance Staff you will be responsible for supporting the local operating company manager to implement and maintain an effective and robust quality management system. You will also perform day to day quality operations to ensure lean and efficient ways of working to meet compliance standards.

Key Responsibilities

• Execute and deliver quality objectives, quality improvement plan, and trends against the quality key performance indicators to drive continuous improvement.
• Monitor quality performance and key performance indicators to ensure quality and compliance issues are identified, communicated, and resolved.
• Support the local change control process to ensure all planned changes are effectively and compliantly managed.
• Perform activities to support the risk management process to ensure effective management, timely reporting, review and escalation of quality risks.
• Develop local processes to conduct root cause analysis; identify where corrective/preventative actions plans are required and ensure they are effectively implemented, monitored, and closed out.
• Support the complaints management process to ensure potential issues are determined quickly, linked to the adverse events, reported, and follow up on product complaints.
• Support the Quality Manager to ensure that an effective local product incident process is in place and manage any product quality related issues and train staff as appropriate.
• Work daily to support systems that have an impact on the quality of imported products and the products are in line with the quality management system.
• Liaison with manufacturing sites to ensure compliance to local registered technical details.
• Ensure the timely release of imported finished goods deliveries and resolve quality-related issues from deliveries.
• Ensure all product specifications and related documents are maintained and compliant to current registered details.
• Support Quality Manager in ensuring product storage and distribution performed by third party warehousing and distribution service providers complies with GSK standards.
• Ensure as appropriate documentation of batch records and retention of samples.

Basic Qualifications

• Bachelor’s degree
• 2+ years’ experience within the Pharmaceutical/Consumer Healthcare industries
• Experience in quality assurance systems particularly in the areas of documentation management, batch release, product incidents, process performance indicators and performing self-inspection
• Experience with regulatory requirements pertaining to good manufacturing practices and good documentation practices
• Experience working with effective quality documentation systems

Preferred Qualifications

• Previous role as a quality associate or specialist
• Good written and verbal communication skills
• Analytical thinker with good attention to detail and problem-solving skills in a structured process
• Team player with the ability to work independently and in cross-functional team
• Ability to multi-task and work under pressure
• Identify areas of continuous improvement and innovative ways of working
• Ability to demonstrate flexible thinking
• Strong general computer literacy with Intermediate skills in Microsoft Word, Excel, Power Point and Outlook

Working Model

This role is based in Canada and is hybrid out of our Mississauga location. You will combine on-site collaboration with flexible remote work.

Skills

• Data Integrity
• Detail-Oriented
• Digital Fluency
• GxP Regulations
• Lean Management
• Pharmaceutical Regulatory Compliance
• Problem Solving
• Quality Assurance (QA)
• Risk Awareness
• Technical Writing

In compliance with Ontario's provincial pay transparency legislation in Canada, this job posting includes a salary range to support equitable and informed hiring practices. The annual pay rate for new hires in this position ranges from CAD$31,980 to CAD$79,950 taking into account a number of factors including work location within the Canadian market, education level (e.g., Undergrad / Masters / MBA etc.) and based on the experience required for the role. GSK is dedicated to promoting transparency and fairness throughout our recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at [e-mail].

Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are a global biopharma company with a special purpose – to unite science, technology and talent to get Ahead Together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive.

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