QA Analyst

Insight Global; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Insight Global is seeking a QA Analyst to support a large-scale digital transformation initiative. The candidate will execute manual testing, validate user stories and acceptance criteria, identify defects, and support end-to-end QA throughout the software development lifecycle. We may use AI tools to assist with screening.

We are committed to diversity and inclusion and are an equal opportunity employer. If you need accommodations during the application process, please contact

Qualifications

• 1–3+ years of Quality Assurance experience.
• Manual testing of web applications, digital products, or customer-facing portals.
• Understanding of SDLC and STLC methodologies.
• Experience creating and executing test cases and test scenarios.
• Experience tracking, documenting, and managing defects.
• Experience supporting User Acceptance Testing (UAT).
• Experience working within Agile/Scrum environments.
• French-English bilingual communication skills.
• Experience testing SaaS applications.
• Accessibility testing experience.
• P&C insurance industry knowledge.
• Broker workflow or distribution model experience.
• Guidewire experience (PolicyCenter, BillingCenter, ClaimCenter, Jutro).
• Experience testing digital portals or self-service platforms.
• Experience supporting large-scale transformation initiatives.

Skills

Manual testing

SDLC/STLC

Test case design

Defect tracking

UAT support

Agile/Scrum

French-English bilingual

SaaS testing

Accessibility testing

Guidewire testing

Digital portals

Transformation experience

QA experience

Job description

Job Description

Insight Global is seeking a QA Analyst to support the delivery of a large-scale digital transformation initiative. The successful candidate will be responsible for executing manual testing activities, validating user stories and acceptance criteria, identifying and documenting defects, and supporting end-to-end quality assurance efforts throughout the software development lifecycle. This individual will work closely with developers, business analysts, product owners, and business stakeholders to ensure high-quality delivery of digital products and customer-facing solutions.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 1-3+ years of Quality Assurance experience
• Experience performing manual testing of web applications, digital products, or customer-facing portals
• Understanding of SDLC and STLC methodologies
• Experience creating and executing test cases and test scenarios
• Experience tracking, documenting, and managing defects
• Experience supporting User Acceptance Testing (UAT)
• Experience working within Agile/Scrum environments
• Strong communication and collaboration skills -French-English bilingualism
• Experience testing SaaS applications
• Accessibility testing experience
• Property & Casualty (P&C) insurance experience
• Broker workflow or distribution model experience
• Guidewire experience (PolicyCenter, BillingCenter, ClaimCenter, Jutro)
• Experience testing digital portals or self-service platforms
• Experience supporting large-scale transformation initiatives