Public Relations Officer

TSA The Salvation Army TSA; Kingston, Ottawa; Hybrid; CAD 70,000 - 88,000; Full time

Benefits offered by this job

Health and dental benefits

Paid vacation and sick time

RRSP

Flexible work options

Accommodations provided

Job summary

The Salvation Army Canada & Bermuda Territory is seeking a Public Relations Officer to lead media relations, crisis communications and community engagement across Eastern Ontario. You will craft mission-driven stories and coordinate events to grow donor support and partnerships.

The role requires a 3–4 year degree in journalism, marketing or PR and at least five years in writing/communications within a nonprofit or similar setting. Hybrid work with travel across the region is expected.

Qualifications

• Bachelor degree in journalism, marketing or public relations.
• Minimum five years writing/communications/web/social media experience in an organizational setting.
• Proficiency with Microsoft Office and WordPress; strong organizational and time-management skills.
• Clear, professional English communication across print, digital and media platforms.
• Ability to work collaboratively, meet tight deadlines and prioritize multiple projects.

Responsibilities

• Serve as divisional spokesperson for media relations and responses.
• Direct crisis and disaster communications with timely updates and messaging.
• Develop earned media strategies to position The Salvation Army as a community partner.
• Oversee brand-aligned editorial quality across communications and social media.
• Lead mission-driven storytelling to demonstrate impact and support partnerships.
• Coordinate media for campaigns, events and partnerships; manage communications assets.
• Support kettle campaigns and community engagement events; report outcomes.
• Facilitate Advisory Board operations and governance support.

Skills

Media relations

Crisis comms

Editing

Public speaking

Team collaboration

Education

Bachelor degree

Tools

Microsoft Office

WordPress

Publishing tools

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose The Public Relations Officer is responsible for a comprehensive communications and community engagement strategy that supports the strategic priorities of The Salvation Army; while upholding and promoting the values, policies, procedures, codes and conduct and ethics of The Salvation Army Canada & Bermuda Territory. The Public Relations Officer is responsible for crisis communications, earned media, events, supporting public affairs, Advisory groups, and the annual kettle campaign in a particular region. Supporting the Divisional Secretary for Public Relations, the Public Relations Officer is the spokesperson for The Salvation Army within the region, through regular interface with public forums and media to communicate the vital mission impact of The Salvation Army.

Key Accountabilities

• Serve as divisional spokesperson, leading all media relations, releases, quotes, and responses to protect and strengthen The Salvation Army's reputation
• Direct crisis and disaster communications end-to-end, ensuring timely updates, message accuracy, consistency, and post-response evaluation
• Develop and execute earned media strategies that position the organization as a trusted knowledge leader and innovative community partner
• Oversee editorial quality and brand alignment across all communications, including social media, video captioning, and public-facing materials
• Lead the creation and delivery of compelling mission-driven stories that demonstrate impact, inspire action, and support fundraising and partnerships
• Coordinate media communications for major campaigns, special events, disaster responses, and corporate partner commitments
• Distribute timely, accurate information to media outlets and support senior leadership with holding statements and crisis materials as needed
• Plan and manage community engagement, fundraising, and stewardship events to grow attendance, donor acquisition, brand awareness, and revenue
• Support divisional kettle campaigns and event communications by promoting opportunities, sharing resources, and reporting outcomes
• Facilitate Advisory Board operations by coordinating meetings, agendas, and minutes while strengthening community engagement and governance support

Education and Experience

• Completion of a 3 or 4 year bachelor degree in journalism, marketing or public relations is required
• Minimum five years related writing/communications/web/social media experience in an organizational setting, with previous non-profit experience an asset
• Demonstrate strong proficiency with Microsoft Office, WordPress, publishing tools, and the ability to quickly learn new technologies
• Apply excellent organizational, analytical, and problem-solving skills to manage multiple projects and competing priorities
• Exhibit outstanding time management, attention to detail, and the ability to perform effectively in a fast-paced environment
• Communicate clearly and professionally using strong written and verbal English across print, digital, and media platforms
• Collaborate effectively within a team while taking initiative, maintaining a positive, solution-focused approach, and meeting tight deadlines
• Deliver high-quality customer service and creative planning for projects and special events

Compensation

This is a hybrid role which requires extensive travel across Eastern Ontario. Kingston / Ottawa and surrounding areas as candidate locations are preferred.

Compensation: The target hiring range for this position is $70,241.60 to $87,796.80 with a maximum of $105,372.80. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you'll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP's, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.