Public-Facing Circulation & Resource Sharing Assistant

Mount Allison University; Sackville; On-site; CAD 42,000 - 56,000; Full time

Job summary

Mount Allison University is seeking a Library Assistant to manage daily operations in Access Services and Resource Sharing. You will handle circulation, stacks maintenance, and assist students, faculty, staff, and visitors with library resources and services.

The role requires professionalism, strong customer service, and the ability to work evenings/weekends on a rotating schedule. Training and collaboration with librarians are included.

Qualifications

• Bachelor's degree or Library Technician Diploma or an equivalent combination of knowledge and experience.
• At least one year of library experience is preferred.
• Strong service orientation and excellent interpersonal/communication skills.

Responsibilities

• Operate the Library Management System to circulate materials and manage records.
• Assist with circulation and resource sharing, including ILL and loans processing.
• Provide welcoming, front‑line service to students, faculty, staff and visitors; guide users on catalog and databases.

Skills

Customer service

Interpersonal skills

Organization

Problem solving

Multi-tasking

Education

University Degree or Library Technician Diploma

Tools

Office365

Job description

Mount Allison University is seeking a Library Assistant to manage daily operations in Access Services and Resource Sharing. You will handle circulation, stacks maintenance, and assist students, faculty, staff, and visitors with library resources and services.

The role requires professionalism, strong customer service, and the ability to work evenings/weekends on a rotating schedule. Training and collaboration with librarians are included.