Public Engagement Strategist

EPCOR Technologies Inc.; Edmonton; On-site; CAD 57,000 - 81,000; Full time

Job summary

EPCOR Technologies Inc. is seeking a dedicated Advisor, Public Engagement to develop and execute engagement plans, translating complex information into clear messages for diverse audiences in Edmonton, Alberta.

You will work across teams to support EPCOR projects and manage stakeholder communications. You will produce materials, coordinate events, and help de-escalate concerns while maintaining a positive customer experience.

Qualifications

• Diploma in Public Relations, Communications, Social Sciences or a related field from a recognized post-secondary institution is required.
• 4+ years of directly related experience in public engagement, communications, and/or public relations is required.
• Ability to manage multi-faceted, complex projects with excellent planning and organizational skills.
• Advanced ability to develop, write and edit communications materials targeted at different audiences and using varied channels.
• Experience using digital channels and engagement/social media platforms.
• Demonstrated collaborative approach, including ability to build relationships and work with employees at all levels of the organization.

Responsibilities

• Developing plans and managing day-to-day activities related to assigned engagement projects, including working with internal clients to identify solutions that meet business needs and support EPCOR's brand and reputation.
• Developing and updating materials in support of stakeholder engagement projects, including writing, photography, video, social media, and other communication channels and formats.
• Supporting the development and execution of stakeholder engagement plans, programs, and materials, and executing tactics such as notifications, door-to-door consultations, open houses, community events, meetings, website updates, signage, phone calls, and email correspondence.
• Supporting and executing key communications and engagement initiatives, events, and other projects as assigned by the Manager, Public Engagement.
• Managing incoming stakeholder phone calls and emails from consultation contact channels, including tracking external communications within the stakeholder management system.
• Generating reports on project metrics and maintaining stakeholder databases to ensure accuracy, completeness, and ongoing usability.
• Serving as an on-call, after-hours media spokesperson on a rotating basis with other communicators.

Skills

Public engagement

Communications

Stakeholder engagement

Writing/editing materials

Project management

Presentations

Education

Diploma in Public Relations/Communications/Social Sciences

Degree in Public Relations/Communications/Social Sciences (asset)

Tools

Microsoft Office

SharePoint

Adobe InDesign

Stakeholder management system

Job description

EPCOR Technologies Inc. is seeking a dedicated Advisor, Public Engagement to develop and execute engagement plans, translating complex information into clear messages for diverse audiences in Edmonton, Alberta.

You will work across teams to support EPCOR projects and manage stakeholder communications. You will produce materials, coordinate events, and help de-escalate concerns while maintaining a positive customer experience.