Senior Advisor, Communications

EPCOR; Edmonton; Hybrid; CAD 61,000 - 87,000; Full time

Job summary

EPCOR is seeking a Senior Advisor, Communications in the Water Services unit, based in Edmonton. This temporary, full-time role (up to 18 months) offers a hybrid work arrangement, with onboarding onsite at Rossdale and two days per week in the office.

The role focuses on internal and external communications that support business objectives and brand elevation. You will design strategies, write across channels, and collaborate across teams to ensure consistency, timeliness, and stakeholder

Qualifications

• Bachelor’s degree in PR, Communications or Marketing from a recognized post-secondary institution.
• 4–6 years proven experience delivering measurable communications plans across multiple tools.
• Experience in employee communications, including key message development, storytelling, events and promotion.
• Experience in developing executive communication materials and presentations.
• Excellent research, writing and editing skills across print and digital channels.
• Adheres to high editorial standards and strong planning skills.
• Strong collaboration and relationship-building with employees at all levels.
• Understanding of the utility industry and regulated businesses is a plus.

Responsibilities

• Designing and implementing strategic communication plans for business priorities and initiatives, including client consultation, writing, editing, event planning and budgeting.
• Creating and executing proactive communication strategies that raise awareness and strengthen our brand.
• Crafting timely communications for informed, engaged employees.
• Identifying opportunities where employee communications enable business performance.
• Providing advice and communications tied to transformation and change management.
• Working cross-functionally to ensure consistency with EPCOR’s brand.
• Managing external suppliers and contractors as needed.
• Acting as on-call media contact on a rotating basis.
• Demonstrating a high-performance, safe and professional work approach.

Skills

Strategic storytelling

Multi-channel writing

Collaborative partner

Employee communications

Executive communications

Education

Bachelor's degree in Public Relations/Communications/Marketing

Tools

Microsoft Office

SharePoint

Social media analytics

Web analytics

Job description

Highlights of the job

Are you a well-rounded communicator who enjoys working across the full spectrum of communications? From engaging employees to shaping external narratives, you bring a thoughtful, audience-first approach to everything you create. We’re looking for someone like you to join us as a temporary, full-time (up to 18 months) Senior Advisor, Communications in our EPCOR Water Services business unit. This position is eligible for our hybrid work program, offering the flexibility to work remotely while requiring a minimum of two days per week onsite. Initial onboarding will be completed onsite and based at our Rossdale location in Edmonton, AB.

Focused on a combination of internal and external communications, this position requires:

• A strategic storyteller who designs and delivers communications strategies that align with business objectives, inspire our employees and elevate our brand;
• A versatile writer who thrives on diverse projects, bringing a multi-channel mindset to create clear, engaging, and high-impact communications for a range of audiences; and
• A collaborative partner who brings people together, aligning priorities and contributions across teams to achieve shared goals.

We welcome applications from internal and external candidates. EPCOR employees are encouraged to apply using their '@epcor.com' email address to ensure proper consideration of internal seniority.

What you’d be responsible for

• Designing and implementing strategic communication plans for business priorities and initiatives, calling on skills in the following areas: client consultation, writing, editing, event planning and sponsorship, budgeting and evaluation.

• Creating and executing proactive communication strategies that raise awareness about initiatives important to the business and its employees, strengthen our brand and keep customers informed about operational activities and programs.
• Crafting compelling, timely communications that contribute to more informed, engaged employees.
• Identifying and recommending opportunities through which employee communications can enable business performance.
• Providing advice and developing communications tied to organizational transformation initiatives and that support change management activities.
• Working cross-functionally to ensure communications are consistent, executed efficiently and aligned with the brand.
• Writing project briefs and coordinating design projects, while understanding EPCOR’s brand standards and applying them appropriately to all communications.
• Managing relationships with external suppliers, vendors and contractors, such as event management companies and other consultants, as necessary.
• Acting as an on-call, after-hours media contact on a rotating basis with other senior communicators.
• Demonstrating a high-performance, high-discipline, safe, accountable and easy-to-do-business-with manner of working.

What’s required to be successful

• Bachelor’s degree with preference to an education in Public Relations, Communications or Marketing from a recognized post‑secondary institution.
• 4–6 years of experience delivering measurable communications plans that draw on multiple tools to effectively reach target audiences.
• Experience in employee communications, including key message development, storytelling, and events and promotion.
• Experience in developing executive communication materials and presentations.
• Excellent research, writing and editing skills across print and digital channels.
• Adheres to high editorial standards.
• Proven project management and communication planning skills, including a high degree of comfort in a fast‑paced environment where priorities can shift.
• Strong collaboration and relationship building skills with the ability to work with employees at all levels of the organization to recommend appropriate communications channels and messaging.
• Ability to envision the big picture, linking business goals/priorities and company positions to their work.
• Experience in issues management, including media relations and emergency communications is an asset.
• Understanding of the utility industry and regulated businesses are assets.
• Experience working with Microsoft Office Suite applications, SharePoint and social media and web analytics programs.

The successful candidate will be a team player who shares information and expertise with others to accomplish group goals and seeks opportunities to contribute to the knowledge and success of the team. You are an engaging, respected and credible professional who can build rapport with colleagues in different parts of the organization.

Other important facts about this job

Jurisdiction: CSU52

Class: P2

Wage: Starting at $53.92 per hour

• Final Wage and Step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.

Hours of work: 80 hours biweekly, Monday to Friday

Application deadline: December 1, 2026

To ensure your application is recognized as internal, please apply using your EPCOR email address.

Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance is required on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
• Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.
• If you are required to provide your own personal reliable vehicle: Successful applicants must provide their own vehicles with appropriate insurance in accordance with EPCOR’s Employee Mileage Reimbursement Policy. You will be reimbursed in accordance with EPCOR’s Employee Mileage Reimbursement Policy.

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