Public Area Attendant / Janitorial Staff (Full-Time)

Red Deer Resort & Casino; Red Deer; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Restaurant discounts

Job summary

Red Deer Resort & Casino is seeking a dedicated Public Area Attendant/Janitorial Staff to maintain cleanliness across the property. You will clean public areas, washrooms, lobby, fitness center, pool areas, and support safety and guest satisfaction.

The role requires prior housekeeping or janitorial experience, ability to follow instructions, and a strong work ethic. Applicants must be able to pass a criminal background check and communicate in English. Training provided.

Qualifications

• Previous janitorial or housekeeping experience preferred.
• Must be able to provide a satisfactory criminal record check.
• Physically capable of performing all duties.
• Ability to follow instructions and work independently.
• Good knowledge of cleaning chemicals and safety procedures.
• English communication skills.

Responsibilities

• Clean and maintain public areas and washrooms.
• Clean assigned areas including fitness centre, pool, lobby, elevators and other common areas.
• Replenish cleaning supplies and restock trolleys as needed.
• Report stock shortages and damaged equipment to supervisor.
• Respond to guest inquiries and complaints professionally.
• Attend departmental trainings and briefings as directed.

Skills

English communication

Time management

Dependable

Quality-focused

Safety awareness

Education

First Aid/CPR certification

WHMIS certification

Job description

We’re looking for a dedicated and detail-oriented Public Area Attendant / Janitorial Staff team member to help us maintain the highest standards of cleanliness and presentation across Red Deer Resort & Casino. The ideal candidate has prior experience in a similar janitorial, housekeeping, or cleaning role, takes pride in their work, and understands the importance of creating a welcoming, clean, and safe environment for both guests and staff.

Summary

Under the direction of the Executive Housekeeper, the Public Area Attendant / Janitorial Staff is responsible for cleaning and maintaining public areas and public washrooms throughout the property, ensuring they are clean, safe, hygienic, and properly presented. The Public Area Attendant / Janitorial Staff promotes a positive image of the property to guests and is expected to be pleasant, friendly, professional, and able to address guest concerns or special requests appropriately.

Essential Duties and Responsibilities

• Efficiently clean assigned public areas, including washrooms, fitness centre, pool areas, restaurants, lounges, lobby, elevators, hallways, and other common areas.
• Perform general janitorial duties throughout assigned areas of the property.
• Clean and maintain all assigned service areas, ensuring they remain clean, safe, and hygienic.
• Undertake scheduled and specialized cleaning programs in accordance with required performance standards.
• Pack and replenish cleaning trolleys to the required standard at the end of each shift and ensure trolleys are kept neat and organized.
• Advise the Supervisor/Manager of stock shortages and any damaged or broken cleaning tools or equipment.
• Respond to guest inquiries, requests, and complaints in a prompt, professional, and courteous manner.
• Record lost property items found in public areas and provide them to the Supervisor/Manager in accordance with established procedures.
• Promptly report maintenance concerns and safety hazards to the Supervisor/Manager.
• Take personal responsibility for cleaning equipment, ensuring it is operated correctly, safely, and securely at all times.
• Maintain up-to-date knowledge of cleaning chemicals and products, including proper handling and safety procedures.
• Attend departmental briefings, training sessions, and meetings as directed by the Supervisor/Manager.
• Report any unusual or suspicious persons or activities to the Supervisor/Manager or Security to help ensure the safety and well-being of both guests and staff.
• Replace and report missing or depleted supplies in public areas, including paper towels, toilet paper, soap, and other required supplies.
• The immediate Supervisor/Manager may adjust duties and responsibilities depending on the operational needs of the property.
• Perform other janitorial, housekeeping, and cleaning duties as required.

Education, Qualifications and Requirements

• Previous experience as a Public Area Attendant, Janitorial Staff, Cleaner, Housekeeping Attendant, or in a similar cleaning role is preferred.
• Must be able to provide a satisfactory criminal record check.
• Must be physically capable of performing all duties associated with the position.
• Ability to follow instructions and work independently.
• Strong knowledge of cleaning chemicals, supplies, and cleaning equipment.
• Excellent time-management skills with the ability to work effectively under pressure.
• Workplace Hazardous Materials Information System (WHMIS) certification is considered an asset.
• Strong work ethic and a positive team attitude.
• Ability to communicate effectively, both verbally and in writing, in English.
• Comfortable using common household and commercial cleaning chemicals and products.
• First Aid/CPR certification is preferred.

Work Environment

• Ability to stand and walk repeatedly throughout the course of a shift.
• Ability to tolerate exposure to heat, cold, and water.
• Experience using public-area and janitorial cleaning equipment, including floor scrubbers, commercial vacuums, and steam cleaners.
• Must frequently lift and/or move items weighing up to 20 pounds.
• While performing the duties of this position, employees may be required to stoop, kneel, bend, reach, and crouch.
• Regular exposure to contaminants, industrial cleaning chemicals, dust, dirt, and other conditions associated with janitorial and cleaning duties.

Hours of Work

The hours of work for this position will vary depending on operational requirements and may include early mornings, evenings, late nights, weekends, and holidays.

Red Deer Resort & Casino is an equal opportunity employer and encourages individuals interested in this position to submit their resume. Please ensure the name of the position is included in the subject line. All applicants must be legally entitled to work in Canada. The successful candidate will be subject to a criminal record check and/or other applicable background checks. This position will remain open until a suitable candidate is found. We appreciate and consider all applications; however, only candidates selected for an interview will be contacted.