PT Caseworker -NH Edmonton

Nisa Foundation; Edmonton; On-site; CAD 28,000 - 42,000; Part time

Job summary

Nisa Foundation invites a Part-Time Caseworker to support residents at Nisa Homes Edmonton. The role focuses on crisis intervention, assessment, and case management within a culturally responsive framework.

You will provide emotional support, connect clients with resources, prepare safety plans, and assist with reporting and documentation, while collaborating with the Casework Lead and team.

Qualifications

• Degree or Diploma in a related human/social service field such as Social Work or Social Service Work, or Child and Youth Care Work, and one year of related experience or equivalent training/education.
• Demonstrated skills in case management, assessment, intervention, writing case notes, advocacy, conflict resolution, mediation and de-escalation.

Responsibilities

• Provide crisis intervention and emotional support with trauma-informed approach.
• Conduct intake, assessment, and assume case management responsibilities.
• Assist clients who need housing by providing access to Nisa Homes Edmonton.
• Complete risk assessments and safety planning for clients and families.
• Maintain accurate records in the client database and case files; track monthly KPI reports.
• Advocate for clients within the legal system to obtain protection and access services.
• Offer life-skills sessions and connect clients with relevant resources.
• Participate in team meetings and professional development activities.

Skills

Communication

Empathy

Resilience

Reliability

Critical thinking

Education

Degree or Diploma in Social Work / Social Service Work / related field

Job description

Overview

Proficiency in Urdu, Arabic, or Somali is an asset

Job Title Caseworker

Job Status Part-Time • 28 hrs/week (4 days between Mon-Fri)

Report to Casework Lead • Location Nisa Homes Edmonton

Are you ready to embark on a rewarding journey that enables you to make a meaningful difference in your community?

What is Nisa Homes?

Working from a holistic, culturally, and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and self-sufficiency.

Responsibilities

• Provide crisis intervention and emotional support to clients; assist clients to assess their situation, provide information and referral to appropriate community resources with a trauma-informed and survivor-centered approach, prioritizing the safety and well-being of the clients.
• Conduct assessment, intake and assume case management responsibilities.
• For clients who need to leave their homes, assist by giving them access to our home.
• Complete risk assessments and assist in developing safety planning for the client. If children are involved, help clients address the needs and safety concerns of their children.
• Input client information into database, document accurate records of abuse and maintain up-to-date records of service delivery and client case files.
• Track and compile monthly KPI reports.
• Advocate on behalf of the client within the legal system, helping them navigate the complex process of obtaining protection, seeking legal assistance, and/or other specific needs of the case.
• Provide emotional support, validation, and a safe space for clients to express their feelings and fears.
• Help clients regain their sense of self-worth and self-esteem by connecting them with relevant skill-building resources and leading life-skills sessions within the home.
• Participate in staff and team meetings, and professional development opportunities as required.

Qualifications and Skills

• Communication skills and active listening
• Passion for uplifting and supporting women
• Resilience
• Reliability
• Strong critical thinking skills

What we’re looking for

• Degree or Diploma in a related human/social service field such as Social Work or Social Service Work, or Child and Youth Care Work, and one (1) year of recent related experience, or an equivalent combination of relevant training, education, and experience.
• Social perception to work with individuals who have difficulty expressing their needs.
• Demonstrated skills in case management, assessment, and intervention, writing case notes, advocacy, conflict resolution techniques, mediation, de-escalation skills and non-violent crisis management.
• Knowledge of crisis-intervention methodologies.
• Ability to compromise, negotiate, and work well with others.
• Current First Aid/CPR Certificate is an asset.
• Access to a reliable vehicle is an asset.
• Successful candidates must provide a satisfactory Vulnerable Sector Check prior to commencing employment.
• Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

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