Proposals & Contracts Coordinator
Banook
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Benefits offered by this job
Job summary
Banook is seeking a Contract & Proposal Coordinator in Montreal, QC, with a hybrid work arrangement. You will support proposal preparation, contract administration, CRM/ERP data maintenance, and sales support across multiple service lines.
This role reports to the Contracts & Proposals Manager and requires collaboration across BD, science, PM, logistics, and tech teams. The ideal candidate has a life sciences or business degree, experience in sales support or contract operations, and
Qualifications
- Bachelor's degree in Life Sciences, Business, Commerce, or a related field.
- Experience in sales support, contract administration, proposals, outsourcing, or commercial operations.
- Experience in clinical research or the CRO industry is an asset.
- Professional fluency in English and French, both written and spoken.
- Excellent communication, organizational, and multitasking skills.
- Proficiency with Microsoft Office 365.
- Experience with Salesforce and/or SAP is an asset.
Responsibilities
- Assist in the preparation of technical and commercial proposals for a variety of service lines.
- Support the analysis of RFPs and customer requirements.
- Collaborate with Business Development, Scientific, Project Management, Logistics, and Technology teams.
- Maintain accurate CRM and ERP records.
- Enter and track customer orders in CRM and ERP systems; provide sales and finance support.
Skills
Education
Tools
Job description
We are looking for a Contract & Proposal Coordinator to support our Business Development and Operations teams. Reporting to the Contracts & Proposals Manager, you will contribute to proposal preparation, contract administration, CRM/ERP maintenance, and sales support activities.
This is an excellent opportunity for a detail-oriented professional who thrives in a collaborative and fast-paced environment.
- Assist in the preparation of technical and commercial proposals for a variety of service lines, including Medical Imaging, Cardiac Safety, eClinical Services, and Adjudication.
- Support the analysis of RFPs and customer requirements.
- Collaborate with Business Development, Scientific, Project Management, Logistics, and Technology teams.
- Maintain accurate CRM and ERP records.
- Contribute to sales reporting and pipeline tracking.
- Draft and review contractual documents such as Letters of Intent, Work Orders, and Change Orders.
- Assist with the preparation and review of NDAs, Service Agreements, and other legal documents.
- Ensure contract documentation is accurate and compliant with internal processes.
- Enter and track customer orders in CRM and ERP systems.
- Provide administrative support to Sales and Finance teams.
- Support continuous improvement of internal processes and workflows.
- Bachelor's degree in Life Sciences, Business, Commerce, or a related field.
- Previous experience in sales support, contract administration, proposals, outsourcing, or commercial operations.
- Experience in clinical research or the CRO industry is an asset.
- Fluent in English and French (written and spoken).
- Strong communication, organizational, and multitasking skills.
- Proficiency with Microsoft Office 365.
- Experience with Salesforce and/or SAP is an asset.
- Dynamic international environment
- Collaborative and supportive team
- Opportunities for professional growth
- Competitive compensation and benefits
Location: Montreal, QC (Hybrid)
Contract: Permanent
Nous sommes à la recherche d'un(e) Coordonnateur(trice) Contrats et Propositions pour soutenir nos équipes de Développement des affaires et des Opérations. Relevant du Responsable Contrats et Propositions, vous contribuerez à la préparation des offres, à l'administration des contrats, à la gestion des données CRM/ERP ainsi qu'au soutien des activités commerciales.
Ce poste est idéal pour une personne organisée, rigoureuse et capable d'évoluer dans un environnement collaboratif et dynamique.
- Participer à la préparation des offres techniques et commerciales pour différentes lignes de services, notamment l'imagerie médicale, la sécurité cardiaque, les services eCliniques et l'adjudication.
- Contribuer à l'analyse des appels d'offres (RFP) et des exigences clients.
- Collaborer avec les équipes Développement des affaires, Scientifique, Gestion de projets, Logistique et Technologie.
- Assurer la mise à jour et l'exactitude des données dans les systèmes CRM et ERP.
- Participer à la production de rapports de ventes et au suivi des opportunités commerciales.
- Rédiger et réviser des documents contractuels tels que les lettres d'intention, bons de commande et ordres de modification.
- Participer à la préparation et à la révision d'accords de confidentialité (NDA), d'ententes de services et d'autres documents contractuels.
- Veiller au respect des processus internes et à la bonne gestion de la documentation contractuelle.
- Saisir et suivre les commandes clients dans les systèmes CRM et ERP.
- Apporter un soutien administratif aux équipes Ventes et Finance.
- Contribuer à l'amélioration continue des processus et des flux de travail.
- Diplôme en sciences de la vie, administration des affaires, commerce ou dans un domaine connexe.
- Expérience en soutien aux ventes, administration de contrats, gestion des propositions, opérations commerciales ou services externalisés.
- Une expérience dans le domaine de la recherche clinique ou des CRO constitue un atout.
- Maîtrise professionnelle du français et de l'anglais, à l'oral et à l'écrit (obligatoire).
- Excellentes aptitudes en communication.
- Grand souci du détail, rigueur et sens de l'organisation.
- Capacité à gérer plusieurs priorités simultanément.
- Esprit d'initiative et aptitude à travailler de façon autonome et en équipe.
- Maîtrise de Microsoft Office 365 (Excel, Word, PowerPoint, Outlook).
- Expérience avec des outils CRM et ERP; la connaissance de Salesforce et/ou SAP est un atout.
- Environnement de travail international et stimulant.
- Équipe collaborative et dynamique.
- Opportunités de développement professionnel.
- Rémunération et avantages sociaux compétitifs.
Lieu de travail : Montréal (Québec) - Hybride
Statut : Poste permanent
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