Property Rental Administrator-EN

Canadian Forces Morale and Welfare Services; Ottawa; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health Benefits: Drug coverage and EAP

Flexible work options

Defined Benefit Pension Plan

Job summary

CFMWS is seeking a Property Rental Administrator in Ottawa to support the Military Housing Unit program. You will respond to inquiries, field calls and emails, and coordinate move-ins and inspections with occupants, while guiding them on appliance usage and safety compliance.

You will also inspect units, report damages, and prepare documentation, reports, and cost evaluations for the Property Management Office.

Qualifications

• High school diploma and several years of experience in a related field.
• An acceptable combination of education, training and experience will also be considered
• Valid Ontario Driver's Licence is required.
• Experience in occupancy agreements/rental procedures and office administration is preferred.

Responsibilities

• Respond to enquiries regarding PSP Military Housing Units from prospective and current occupants.
• Field calls and emails, ensuring issues are addressed promptly and transparently.
• Prepare deficiency lists and conduct move-in inspections with new occupants; may show units to prospective occupants.
• Provide in-person guidance on gas stoves, hot water tanks and furnaces operations.
• Inspect units, report damages, evaluate cleanliness on move-outs, and communicate costs to Property Management Office.
• Prepare documents and assist with special projects; compile reports on occupant arrivals and departures.
• Ensure Health & Safety compliance and may participate in local committee activities.

Skills

Client focus

Organizational knowledge

Communication

Innovation

Teamwork and leadership

Education

High school diploma

Ontario Driver's Licence

Job description

CFMWS - WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we\'re more than just a workplace; we\'re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

Under the supervision of the Military Housing Property Manager, and working with the onsite Property Management Team, the Property Rental Administrator will be responsible for responding to enquiries regarding PSP Military Housing Units. Fielding calls/emails from prospective & current occupants and ensuring any issues are attended to in a prompt, transparent, and client driven professional manner. Preparing deficiency lists as required, conducting move in inspections with new occupant(s) and potentially showing units to prospective occupants. Providing professional in person services such as, instructions on the use of the gas stoves, hot water tanks and the proper operation of the furnaces. The incumbent will inspect units, report damages, evaluate cleanliness standards on move outs and advise the Property Management Office of any potential issues/costs. Proactively work with the occupants to ensure a transparent and client driven approach with every interaction.

The Property Rental Administrator will be responsible for preparing documents, assist with special projects, compile reports relating to arrival and departure of occupants.

Additionally, this individual will ensure compliance with the Health & Safety Program, in conjunction with management, and may act as a Representative or member of a local NPF Committee.

Qualifications Needed

Education, Certifications and Licenses

• High school diploma AND several years of experience in a related field
• OR
• An acceptable combination of education, training, and experience will also be considered
• AND
• Valid Ontario Driver\'s Licence

Experience

• In occupancy agreements/rental procedures
• In office administration

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

Language Requirements

• Bilingual (English and French) Essential
• Reading: Functional
• Writing: Functional
• Oral: Functional

Benefits Available

• Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.
• Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.
• Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
• Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.
• Perks: Discounts through CF One Member Appreciation.
• Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Other Information

This is an on-site position with an assigned work location.

START DATE

October 01 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported.We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Ontario