Property Manager

Armco; Montreal (administrative region); On-site; CAD 65,000 - 85,000; Full time

Job summary

Armco, a Montreal-based real estate group, seeks a Property Manager to oversee a downtown multi-res residential property. You will manage day-to-day operations, ensure resident satisfaction, and drive occupancy and revenue growth.

Ideal candidates have 5+ years in residential property management, strong leadership of onsite teams, and fluency in both official languages. Strong vendor management and budgeting skills are required.

Qualifications

• Minimum 5 years’ experience in residential property management.
• Perfectly bilingual, written and spoken.

Responsibilities

• Oversee day-to-day operations and overall management of the residential property.
• Deliver exceptional customer service and high resident satisfaction.
• Develop strategies to maximize occupancy and rental revenue.
• Manage resident communications, requests, concerns and complaints in a timely and professional manner.
• Monitor operating expenses, budgets and financial performance.
• Review accounts receivable and support rent collection.
• Coordinate preventative maintenance programs and building systems upkeep.
• Negotiate and monitor service agreements with contractors and suppliers.
• Conduct regular property inspections and maintain high standards.
• Identify opportunities to improve efficiency and resident experience.
• Respond to emergencies and coordinate actions to protect residents and property.
• Represent the property professionally and foster a welcoming community.
• Maintain understanding of local market and visit competitors.
• Oversee hiring, coaching and supervision of onsite team to reach goals.

Skills

Leasing

Renewals

Collections

Resident relations

Occupancy optimization

Microsoft Office

YARDI (asset)

Tools

YARDI software

Microsoft Office

Job description

Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and the US. Armco continues to grow; both in business diversification, development, and its team of dedicated professionals.

Responsibilities

As the Property Manager, you will be responsible for all aspects of property management at one of our downtown multi residential properties. The responsibilities will include, but are not limited to:

• Oversee the day-to-day operations and overall management of the residential property.
• Ensure a high level of resident satisfaction and deliver exceptional customer service.
• Develop strategies to maximize occupancy and rental revenue.
• Manage resident communications, requests, concerns and complaints in a timely and professional manner.
• Monitor and manage property operating expenses, budgets and financial performance.
• Review accounts receivable, follow up on outstanding balances and support effective rent collection.
• Coordinate preventative maintenance programs and ensure building systems and equipment are properly maintained.
• Manage relationships with contractors, suppliers and external service providers, including negotiating and monitoring service agreements.
• Conduct regular property inspections and ensure property is maintained to highest standard.
• Identify opportunities to improve operational efficiency, resident experience and property performance.
• Respond to emergencies and coordinate appropriate actions to protect residents, employees and the property.
• Represent the property professionally and foster a positive, welcoming residential community.
• Maintain a strong understanding of local market, including regular visits to all competitors.
• Oversight of the hiring, coaching and supervision of the team (administration, leasing, maintenance, security and housekeeping) to achieve operational goals of the property.
• Manage accounts receivables and procedures as may be required at the Quebec Rental Board.
• Conduct regular property inspections and ensure property is maintained to highest standard.
• Ensuring all policies and procedures are followed.

The Requirements

• Minimum 5 years’ experience in residential property management.
• Demonstrated experience leading onsite teams in high volume residential environment.
• Experience with leasing, renewals, collections, resident relations and occupancy optimization.
• Experienced with preparation of budgets, monthly reporting.
• A strong understanding of building operations.
• Strong vendor, contractor and service provider management experience.
• Able to prioritize, manage multiple tasks and requests with ease.
• Experience in Microsoft Office.
• Knowledge of YARDI software will be considered a strong asset.
• Perfectly bilingual, written and spoken.
• High level of integrity and professionalism.

We are a company that is continuously changing and growing so you must be adaptable, bring a ‘can-do’, self-start motivation and have a desire to hit and exceed goals. You appreciate that your impact to your team can be infectious and you strive to be positive, supportive and team focused.

While we greatly appreciate all applicants, only those selected for an interview will be contacted.