Property Manager

Armco; Montreal (administrative region); On-site; CAD 70,000 - 110,000; Full time

Job summary

Armco, a Montreal-based property management company, is seeking an experienced Residential Property Manager to oversee day-to-day operations of a high-volume residential portfolio. You will lead onsite teams, ensure resident satisfaction, optimize occupancy, and manage vendor relationships.

The role requires at least 5 years in residential property management, strong budgeting and reporting skills, proficiency with YARDI and MS Office, and flawless bilingual communication (English/French).

Qualifications

• Minimum 5 years' experience in residential property management
• Experience leading onsite teams in high volume residential environments
• Experience with leasing, renewals, collections, resident relations and occupancy optimization
• Experience in preparation of budgets, monthly reporting
• Strong understanding of building operations
• Strong vendor, contractor and service provider management experience
• Able to prioritize, manage multiple tasks and requests with ease
• Knowledge of YARDI software will be considered a strong asset
• Perfectly bilingual, written and spoken
• High level of integrity and professionalism

Responsibilities

• Oversee the day-to-day operations and overall management of the residential property
• Ensure a high level of resident satisfaction and deliver exceptional customer service
• Develop strategies to maximize occupancy and rental revenue
• Manage resident communications, requests, concerns and complaints in a timely and professional manner
• Monitor and manage property operating expenses, budgets and financial performance
• Review accounts receivable, follow up on outstanding balances and support effective rent collection
• Coordinate preventative maintenance programs and ensure building systems and equipment are properly maintained
• Manage relationships with contractors, suppliers and external service providers, including negotiating and monitoring service agreements
• Conduct regular property inspections and ensure property is maintained to highest standard
• Identify opportunities to improve operational efficiency, resident experience and property performance
• Respond to emergencies and coordinate appropriate actions to protect residents, employees and the property
• Represent the property professionally and foster a positive, welcoming residential community
• Maintain a strong understanding of local market, including regular visits to all competitors
• Oversight of the hiring, coaching and supervision of the team (administration, leasing, maintenance, security and housekeeping) to achieve operational goals of the property
• Manage accounts receivables and procedures as may be required at the Quebec Rental Board
• Conduct regular property inspections and ensure property is maintained to highest standard
• Ensuring all policies and procedures are followed

Skills

Residential property management

Leasing & renewals

Vendor management

Budgeting & reporting

Microsoft Office

Bilingual English/French

Tools

YARDI

Job description

Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and the US. Armco continues to grow; both in business diversification, development, and its team of dedicated professionals.

Responsibilities

• Oversee the day-to-day operations and overall management of the residential property.
• Ensure a high level of resident satisfaction and deliver exceptional customer service.
• Develop strategies to maximize occupancy and rental revenue.
• Manage resident communications, requests, concerns and complaints in a timely and professional manner.
• Monitor and manage property operating expenses, budgets and financial performance.
• Review accounts receivable, follow up on outstanding balances and support effective rent collection.
• Coordinate preventative maintenance programs and ensure building systems and equipment are properly maintained.
• Manage relationships with contractors, suppliers and external service providers, including negotiating and monitoring service agreements.
• Conduct regular property inspections and ensure property is maintained to highest standard
• Identify opportunities to improve operational efficiency, resident experience and property performance.
• Respond to emergencies and coordinate appropriate actions to protect residents, employees and the property.
• Represent the property professionally and foster a positive, welcoming residential community.
• Maintain a strong understanding of local market, including regular visits to all competitors
• Oversight of the hiring, coaching and supervision of the team (administration, leasing, maintenance, security and housekeeping) to achieve operational goals of the property
• Manage accounts receivables and procedures as may be required at the Quebec Rental Board
• Conduct regular property inspections and ensure property is maintained to highest standard
• Ensuring all policies and procedures are followed

Requirements

• Minimum 5 years' experience in residential property management
• Demonstrated experience leading onsite teams in high volume residential environment
• Experience with leasing, renewals, collections, resident relations and occupancy optimization
• Experienced with preparation of budgets, monthly reporting
• A strong understanding of building operations
• Strong vendor, contractor and service provider management experience
• Able to prioritize, manage multiple tasks and requests with ease
• Experience in Microsoft Office
• Knowledge of YARDI software will be considered a strong asset
• Perfectly bilingual, written and spoken.
• High level of integrity and professionalism.

We are a company that is continuously changing and growing so you must be adaptable, bring a 'can-do', self-start motivation and have a desire to hit and exceed goals. You appreciate that your impact to your team can be infectious and you strive to be positive, supportive and team focused.

While we greatly appreciate all applicants, only those selected for an interview will be contacted.