Property Manager

BGIS; Edmonton; On-site; CAD 60,000 - 85,000; Full time

Job summary

BGIS is seeking a Property Manager to oversee the management of commercial real estate. The role involves ensuring excellent tenant service and compliance with safety regulations, while assisting in budget preparation and leading property management staff. Ideal candidates will have significant experience in property management and strong communication skills in both English and French.

Qualifications

• 5 to 10 years of relevant commercial real estate property management experience.
• Security Level 2 clearance required.
• Effective communication skills in both English and French.

Responsibilities

• Oversee daily property operations including maintenance and tenant relations.
• Maintain positive tenant relationships and meet their expectations.
• Assist in preparing annual budget and financial performance analysis.

Skills

Effective communication

Tenant relationship management

Proactive issue resolution

Education

Community college diploma or equivalent

Tools

MS Word

PowerPoint

Outlook

Excel

Job description

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 employees globally, we focus on enabling innovation through our services and actively seek new opportunities to benefit our clients' businesses. We manage over 320 million square feet of client portfolios across more than 30,000 locations in North America, Europe, the Middle East, Australia, and Asia. Further information is available at

SUMMARY

The Property Manager position supports and assists in managing commercial real estate in accordance with Management Agreements. The Property Manager oversees all aspects of daily property operations, including accounting, tenant relations, maintenance, security, janitorial services, landscaping, snow removal, etc. The role involves handling tenant complaints and service requests, preventative maintenance, and assisting in the preparation of the annual budget, reporting, capital planning, and financial performance analysis of the property.

KEY DUTIES & RESPONSIBILITIES

1. Maintain positive tenant relationships through professional responsiveness and proactive issue resolution, ensuring tenant expectations and landlord criteria are met.
2. Provide excellent tenant service by responding promptly and courteously to requests, generating work orders, and following up to ensure satisfaction. Ensure 24-hour emergency coverage for the property.
3. Act as the primary tenant liaison to coordinate tenant construction activities and landlord work, ensuring they are well-organized and proactively managed in line with lease obligations.
4. Meet with property management teams, tenants, vendors, contractors, and senior management as needed to review operations and support the resolution of challenges and implementation of new initiatives.
5. Manage all relevant tenant communications effectively.
6. Ensure compliance with fire, life, health, and safety regulations within the building.
7. Uphold the building's presentation to maintain a best-in-class image at all times.
8. Assist in maintaining the resources and financial performance of the property.
9. Coordinate tenant and stakeholder meetings.
10. Contribute to initiatives aimed at enhancing tenant and owner relations.
11. Lead and develop property management staff.
12. Take ownership of organizational goals and seek opportunities to add value.
13. Manage and report on non-conformances and critical incidents.

KNOWLEDGE & SKILLS

• Community college diploma or equivalent training (e.g., CPM, RPA, FMA).
• 5 to 10 years of relevant commercial real estate property management experience.
• Effective communication skills in both English and French, orally and in writing.
• Proficient in MS Word, PowerPoint, Outlook, and Excel.
• Security Level 2 clearance.

Licenses and / or Professional Accreditation

• CFM through IFMA
• CPM through the Institute of Real Estate Management
• FMA Designation through BOMI
• RPA through BOMI

At BGIS, we believe that diversity and inclusion are key drivers of our success. We are committed to a barrier-free recruitment process and providing equal employment opportunities for individuals of all backgrounds. Promoting diversity is essential to our ongoing organizational success.