Property Management - Residential Property Manager

Claridge Homes Inc.; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to quality and craftsmanship in property management. As a Residential Property Manager, you'll provide exceptional tenant service, conduct property inspections, and manage lease agreements. This role requires a minimum of five years of experience and a commitment to maintaining high standards in tenant relations and property upkeep. With a focus on diversity and professional development, this innovative firm offers a supportive environment where your contributions will help shape the future of Ottawa's residential landscape. If you're passionate about creating vibrant communities, this opportunity is perfect for you.

Qualifications

• Minimum of five years of related experience in property management.
• Knowledge of The Residential Tenancies Act and best practices.

Responsibilities

• Provide excellent tenant service and respond to requests in a timely manner.
• Conduct periodic inspections to ensure compliance with leases.
• Prepare yearly budgets and ensure timely rent collection.

Skills

Tenant Service

Property Inspections

Lease Management

Market Analysis

Customer Service

Bilingualism (French/English)

Education

Post-Secondary Education in a Related Field

Job description

Property Management - Residential Property Manager

Wednesday, January 8, 2025

At Claridge Homes, we are dedicated to quality and craftsmanship without compromise. Established in 1986 and located in Ottawa, ON, we pride ourselves on providing a healthy, diverse, and balanced work environment. Working with a team of over 250 full-time employees, top contractors and professionals, we have grown to become Ottawa’s largest land developer with residential communities, condos, retirement communities & the Andaz hotel in our portfolio!

Our team is an invaluable part of our business, and we show it every day. We promote inclusion, balance and diversity and encourage the development of the skills and abilities of our employees supporting them in all areas of their personal and professional development.

Join our innovative, passionate and dedicated team of highly regarded professionals and help us build the future of Ottawa together.

Responsibilities include:

1. Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner and generate work orders to be actioned by the Facilities Team. Follow up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times.
2. Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
3. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
4. Co-ordinate production and ordering of signs, tenant identification, etc.
5. Assist in production of monthly charges.
6. Assist in preparation of transaction-related documents.
7. Obtain estimates/bids for general work at the property.
8. Ensure property is rented to fullest capacity utilizing marketing strategies to secure prospective residents.
9. Continually monitor and analyze the market conditions for rentals.
10. Deal with resident concerns and requests on a timely basis to ensure resident satisfaction.
11. Prepare yearly budgets for CAM recoveries.
12. Ensure costs are accurate in the GL prior to reconciliation preparation for tenants.
13. Prepare revenue projections for all commercial sites in preparation of budgets.
14. Ensure all rents are collected and posted in a timely manner.

Knowledge Skills and Abilities:

1. Completion of a post-secondary education in a related field.
2. A minimum of five (5) years of related experience.
3. Knowledge of best practices related to leases and service contracts.
4. In-depth knowledge of The Residential Tenancies Act.
5. Experience dealing with the Landlord and Tenant Board.
6. In-depth property management knowledge including, but not limited to, building operations, customer service, occupational health and safety, environmental compliance.
7. Bilingualism (French/English) would be an asset.

Work Location: Downtown Ottawa/Carlingwood

Claridge Homes is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. Any information you send us will be handled professionally, respectfully and in complete confidence.

While we thank all candidates for their interest, only those selected for further consideration will be contacted.