Property Maintenance Manager #3576

Kerry’s Place

Newmarket

Hybrid

CAD 90,000 - 120,000

Full time

42 hours ago
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Benefits offered by this job

Paid vacation
Flex days
Group benefits
RRSP (optional)
EFAP
Training programs
Tuition assistance
Goodlife Fitness discount
Career development

Job summary

Kerry’s Place is seeking a Property Maintenance Manager to lead maintenance operations across Supported Living properties in Ontario. You will translate strategic plans into annual operating executions, supervise the maintenance team, manage budgets and capital projects, and ensure safety and regulatory compliance.

The role requires strong knowledge of building systems, preventive maintenance, and vendor management, with flexible hours and on-site responsibilities at multiple sites supporting

Qualifications

  • Minimum five years of property or facilities maintenance experience with supervisory/leadership responsibilities.
  • Experience managing preventive maintenance programs, work orders, vendors, contracts, budgets and capital projects.
  • Working knowledge of applicable regulations and safety standards in Ontario.

Responsibilities

  • Lead maintenance operations for Kerry’s Place Supported Living properties and manage annual operating plans.
  • Oversee preventive/corrective maintenance, work orders, vendor contracts, and capital project delivery.
  • Develop annual maintenance plans, budgets, and ensure regulatory compliance and safety.

Skills

Leadership
Preventive maintenance
Budgeting
Vendor management
Building systems

Education

University degree or related field

Tools

CMMS
Property management software

Job description

Are you looking for a meaningful career full of lifelong learning and everyday adventures?

At Kerry’s Place, we help enhance the quality of life for more than 8000 people with Autism Spectrum Disorder (ASD) each year! Our dedicated team of professionals have become experts in the field through our continuous training and development programs. Get ready for a fun and vibrant career because every day is an adventure at Kerry’s Place!

Why Join our Team?

We offer an amazing compensation package with a strong focus on health and wellness. We’re proud to offer our employees:

  • 4 Weeks of Paid Vacation per year to start
  • Additional 2 Paid Flex Days annually
  • Employer Paid Group Benefits Program
  • Registered Retirement Savings Plan (optional)
  • Employee and Family Assistance Program
  • Employer-Paid Training Programs
  • Tuition Assistance Program
  • Corporate Membership discount for Goodlife Fitness
  • Career Development & Internal Growth Opportunities Available

About the Role:

Reporting to the Director, Property Management & Development, the Property Maintenance Manager is responsible forleading maintenance operations for Kerry’s Place Supported Living properties. The Manager translates organizational property and capital strategies into annual operating plans and is accountable for preventive and corrective maintenance programs, work order performance, approved capital project delivery, vendor and contract management, operating budget management, regulatory compliance, and the performance of the property maintenance team. The Manager provides direct supervision to Property Maintenance Coordinators and Property Maintenance Workers.

Responsibilities may include:

  • Through actions, supports the Mission, Vision, Values and Strategic Plan of Kerry’s Place
  • Reviews and adheres to all Policies and Procedures, including Finance & Administration; Services & Supports; Human Resources; Health & Safety; and all others
  • Adheres to Manager responsibilities for Health & Safety as defined by the Occupational Health and Safety Act and other applicable regulations
  • Serve as the point of contact on property management matters, and collaborates with both internal and external stakeholders to support the preventive and corrective maintenance needs of the organization
  • Develop annual preventive and corrective maintenance plans for approval by the Director, Property Management & Development and oversee their implementation
  • Establish maintenance priorities, service standards, escalation protocols and resource plans.
  • Ensure maintenance activities support safe, compliant and well-maintained environments for persons supported and employees
  • Review operational results and take corrective action where service standards are not achieved
  • Own the work order management process from intake and prioritization through completion and closure
  • Establish and monitor key performance indicators for response time, completion time, backlog, preventive maintenance completion, repeat repairs and customer service
  • Review overdue, high-risk and recurring work orders and ensure appropriate escalation and resolution
  • Ensure maintenance records and supporting documentation are complete, accurate and current
  • Lead implementation of approved capital projects and major renovations with support from Director, including scope, schedule, budget, risk and quality management.
  • Prepare capital budget recommendations, project business cases and supporting condition information for the Director
  • Approve capital invoices within delegated authority and elevate invoices requiring Director or other approval in accordance with organizational policy
  • Oversee property condition assessments, asset lifecycle information and maintenance data used for capital planning
  • Prepare Partner facility renewals to align with the property condition assessment and lifecycle information and maintenance data
  • Develop the annual maintenance operating budget in conjunction with Finance Department and the VP of Supportive Living and monitor expenditures, commitments and forecasts
  • Manage facility maintenance and service contracts for Supported Living sites within delegated authority
  • Lead vendor selection and contract management in collaboration with Procurement in accordance with policy
  • Conduct vendor performance evaluations and address service, quality, cost or compliance concerns
  • Review and approve operating maintenance invoices within delegated authority
  • Ensure maintenance operations comply with applicable health, fire, building, safety and regulatory requirements
  • Develop and implement routine inspection schedules for HVAC, plumbing, electrical, and life safety systems to prevent major infrastructure failures
  • Oversee inspection schedules, fire safety plans, drills, audits and timely completion of corrective actions
  • Ensure required property and compliance records are maintained and available for review
  • Provide direct leadership and supervision to Property Maintenance Coordinators and Property Maintenance Workers, including coaching, performance management, training and development
  • Assign work, clarify decision rights and ensure Coordinators execute approved maintenance plans and projects
  • Establish team objectives and performance expectations aligned with departmental key performance indicators
  • Maintain relevant training plans and succession strategies for the property maintenance team
  • Develop and maintain positive relationships with employees, persons supported, families, vendors and other stakeholders
  • Ensure maintenance services support safety, stability, dignity and quality of life for persons supported
  • Promote proactive property care to prevent minor deterioration from becoming major repairs or service disruptions
  • Ensure the health and safety of persons supported in accordance with Ontario Regulation 299/10 Quality Assurance Measures and applicable provincial and municipal requirements
  • Ensure professional and thorough records are maintained and kept current for all sites
  • Other duties as assigned

Education Qualifications:

  • University Degree or Secondary education in a related field such as Business, Engineering or Facilities Management, or recognized equivalent, or trades certification, together with relevant progressively responsible experience and demonstrated leadership competencies appropriate to the position
  • An equivalent combination of education, training, and experience may be considered

Knowledge and Experience Requirements:

  • Minimum five years of property or facilities maintenance experience, with at least 2 years’ experience in a supervisory or leadership role
  • Strong working knowledge of general trades and building systems
  • Experience managing preventive maintenance programs, work orders, vendors, service contracts, budgets and capital projects
  • Experience using property management software and Computerized Maintenance Management Systems
  • Strong knowledge of the developmental services sector and Autism Spectrum Disorder is an asset
  • Working knowledge of applicable employment, occupational health and safety, developmental services, fire, building and related legislation and regulations

Working Conditions/Physical Requirements:

  • Must have the ability to complete the Non-Violent Crisis Intervention (NVCI) certification, First Aid/CPR as well as perform the required physical techniques. Training will be provided at no cost
  • Position requires flexible hours including evenings, weekends and holidays
  • Provide on-call coverage (which may include evenings, weekends and holidays)
  • A valid Driver’s License, with a minimum G2 and access to a reliable vehicle is required and proof of third party liability insurance coverage

Kerry’s Place is an equal opportunity employer and is committed to diversity and inclusivity in employment and welcomes applications from all qualified persons. Kerry’s Place is also committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs.

We thank all applicants for your interest in Kerry’s Place Autism Services. Only those selected for an interview will be contacted.

Closing Date
13/10/2026 4:30 pm
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