Property Coordinator

Precision Property Management; St. Catharines; On-site; CAD 38,000 - 45,000; Full time

Job summary

A leading property management company is seeking a Property Coordinator in St. Catharines. This full-time role involves managing resident relations, overseeing office administration, and ensuring efficient operations within the housing community. Ideal candidates will possess strong organizational and customer service skills, with a commitment to providing a positive living experience for residents.

Qualifications

• Experience with residential housing administration is an asset.
• Skilled in using accounting-related computer software.
• Capacity to provide professional, kind, caring customer service.

Responsibilities

• Manage resident relations and respond to inquiries.
• Oversee office administration and maintain filing systems.
• Prepare financial documents and manage petty cash.

Skills

Customer service

Organizational skills

Administrative skills

Tools

Accounting-related software

Job description

Working in property management is a secure, stable, challenging, and rewarding career for individuals who like to work hard, keep busy, and solve problems.

The Property Coordinator plays a vital role in the day-to-day management of a housing community, including providing kind and courteous services to residents, dealing with maintenance contractors, and finding creative solutions for everyday issues.

• We are looking for a self-directed, mature, self-motivated, kind, and efficient person who is down-to-earth, friendly, cheerful, and approachable.
• Candidate must have strong people, administrative, and organizational skills.
• Salary range is $38-45K per year. The candidate must be comfortable providing services to diverse communities.

This is a full-time job, 40 hours per week, Monday to Friday. Attendance at one evening board meeting per month and one late-night open office (11 am to 7 pm) per week is required. Staff will be given time off in exchange for any additional hours worked for Board meetings.

The role of the Property Coordinator is to act as :

• The agent of the management team.
• Resource person for the management team, other staff, committees, and client / visitors.
• The first point of contact for residents and to work with the management team is :

Setting objectives, goals, bylaws, and management procedures.

• Make sure that these and other basic controls are in place and are followed.
• The Administrator carries out this role in three major areas of responsibility. They are :
• Resident relations.
• Office and administrative management.

The following are the tasks for which the Administrator is responsible :

Office Administration and Routines :

• The Property Coordinator is responsible for the efficient administration of the office and its systems.
• Make credit union and / or bank deposits.
• Control the petty cash system.
• Producing and circulating reports, minutes, agendas, and other documents when needed.
• Make room bookings for members.
• Personal use of the meeting room.
• Order office supplies.
• Organize the recycling of office paper.
• Handle deliveries and mail.
• Handle reception and telephone during open office hours.
• Take recorded telephone messages and pass them to the appropriate person.
• Maintain parking records in the office and on-call book. Assign parking spaces to members.
• Administer the Parking By-law.
• Send notices of late payments, arrears, NSF cheques, and reminders of payments due.
• Setting up a complete filing system for all records, documents, and minutes.
• Circulating reports, minutes, agendas, and other documents when needed.
• Inquiries, applicants, and new members.
• Reply to inquiries and receive application forms.
• Photocopy applications, move-in kits, bylaws, and other information for applicants or new members.
• Help to organize information sessions and prepare materials for interviews.
• Process applications.
• Follow co-op procedures in coordinating move-out and move-in.
• Support the membership committee.
• Contact utility companies when occupants move out and new members move in
• Process the move-out charges and details.

Members / Tenants :

• Reply to members.
• Inquiries and concerns should be referred to the staff person who can respond to them.
• Work with the manager to prepare and deliver material for members' meetings.
• Work with the manager to prepare for members' meetings.
• Work with the manager to review annual applications for housing charge assistance and calculate housing charges.
• Send notices of housing charge changes and other notices as the manager directs.
• Prepare cheque requisitions and cut cheques.
• Making all deposits on time.
• Controlling the petty cash system.
• Reviewing financial statements.
• Giving members notice of changes to housing charges.
• Issuing late payment, arrears, and NSF notices.
• Calculating housing charges and adjustments.
• Reviewing applications for subsidies and conducting annual income verification.
• Maintaining external, internal, and subsidy waiting lists.
• Setting up confidential files for households receiving a subsidy.

No phone call, please. We thank all interested candidates, however, only applicants selected for an interview will be contacted.

Qualifications and Skills :

• Experience with residential housing administration is an asset.
• Skilled in using accounting-related computer software is required.
• The capacity to provide professional, kind, caring customer service is required.
• A positive, helpful, and friendly attitude is required.

About Precision Property Management :

http : / / www.ppmgmt.ca

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Property Coordinator • St. Catharines, Ontario, Canada