Property Administrator

Morguard; Edmonton; On-site; CAD 50,000 - 65,000; Full time

Job summary

Morguard is seeking a Property Administrator to manage daily admin for a residential building and support the property management team in North America.

You will handle tenant relations, AR/AP, reporting, budgeting and lease administration while supervising site staff and ensuring compliance with policies. A diploma in business administration and 5 years of property experience are preferred.

Qualifications

• College Diploma in Business Administration or equivalent.
• Minimum 5 years experience in property administration.
• Familiar with rules and regulations of the Tenancy Agreement.
• Working knowledge of the Residential Tenancies Act and/or the Condominium Act (dependent on property).
• Up-to-date with City By-Laws.
• Good knowledge of MS Office applications.
• Must be available to attend the site during off-hours in case of emergencies.

Responsibilities

• Assists with tenant accounts and collection activities to ensure rents are paid on time.
• Process and review invoices, match to POs/contracts for proper approvals.
• Serve as primary contact for tenant issues to support retention and satisfaction.
• Prepare weekly, monthly and quarterly reporting for management decisions.
• Assist District Manager with monthly financial reporting and budgeting.
• Assist with rental and lease administration including showing suites and processing applications.
• Prepare notices for rent increases and manage lease renewals.
• Prepare, update and distribute building maintenance documentation and records.
• Oversee and train site staff to ensure policy compliance.

Skills

Organizational skills

Communication skills

Negotiation

Team leadership

Education

College Diploma in Business Administration or equivalent

Tools

MS Office

Job description

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you

As one of Canada's leading real estate companies, with properties across North America, we're proud of our history and excited about our future.

Our Purpose

At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action

We support our people by offering:

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.

• A wide range of career opportunities across the organization.

• A comprehensive, competitive benefits program that promotes health and wellness.

Where You'll Add Value

The Property Administrator is accountable to the (Senior) Property Manager or (Senior) District Manager for managing daily and periodic administrative functions for the residential building to enable the property management group to achieve its business goals and objectives in providing uninterrupted property management services to Tenants.

How You'll Make a Difference

1. Accounts Receivable and Collections

Assists with tenant accounts and initiates collection activities to ensure that rents are paid on a timely basis, maintains various tenant deposits.

2. Accounts Payable Process

May assist maintaining monthly accruals as well as process and review all invoices in a timely manner and matches them to the purchase orders/contracts to ensure accuracy in account coding and proper approvals of documents while following up on any discrepancies to obtain final approval.

3. Tenant Relations

Serves as primary point of contact addressing complex tenant issues and inquiries including collections, rent abatements, tenancy terms and conditions, tenant improvements, etc., to contribute to the tenant retention and satisfaction, and sustain optimum occupancy rates.

4. Weekly, Monthly and Quarterly Reporting

Prepares weekly, monthly and quarterly reporting to provide management with resources that can be relied upon for decision making purposes, if required.

5. Budgeting and Reforecasting

Assists the District Manager with the completion of monthly financial reporting, shared facilities report and annual budget.

6. Marketing and Leasing

At some properties, may assist tenants with various rental and lease administration procedures including showing and renting suites to prospective tenants, issuing lease documents (completing credit, landlord and employment checks) and approves/disapproves tenant applications based on information received, records daily phone calls and traffic, and maintains suite availability records and weekly rentals; monitors advertising and makes recommendations to manager to maintain optimal occupancy.

7. Tenant Notices

At some properties, may prepare paperwork such as Notice of Rent Increase and Process lease renewals or vacating notices; issues and serves all legal notices in relation to non-payment of rent and other related issues under the Residential Tenancies Act, and follows-up until matter is resolved; may be responsible for attending tribunal hearings.

8. Other Property Documentation

Prepares, records, updates and distributes documentation and correspondences for building maintenance/repairs, HVAC, custodial services, parking records, etc.; maintains office supplies inventory; maintains all resident files and keeps Head Office current on resident status; offers constructive suggestions to manager regarding improvements that can be made to improve resident relations, building maintenance or administrative procedures.

9. Supervision of Staff

Oversees, monitors and trains site staff ensuring compliance with company policies and procedures.

Any other job related duties and/or projects that may be assigned.

The Expertise You'll Bring

• College Diploma in Business Administration or equivalent

• Minimum 5 years experience in property administration

• Familiar with rules and regulations of the Tenancy Agreement

• Working knowledge of the Residential Tenancies Act and/or the Condominium Act (dependent on property)

• Up-to-date with City By-Laws.

• Good knowledge of MS Office applications.

• Must be available to attend the site during off-hours in case of emergencies

Core Competencies

• Excellent organizational skills

• Strong negotiation skills

• Strong communication skills both verbal and written

• Strong team building and management skills

• Creative thinking

• Ability to handle difficult situations in a professional manner.

• Ability to maintain good working relationships with all stakeholders.

Why You'll Love Working at Morguard

At Morguard, we're committed to creating an environment where our people can thrive. Here's what you can expect when you join our team:

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.

• Meaningful opportunities for professional growth and development.

• Exposure to a diverse portfolio of real estate assets across North America.

• A competitive compensation and benefits package designed to support you and your family.

• Support for work-life balance, along with accessible employment practices that meet AODA requirements.

Inclusive by Nature

Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility

Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources - our team is here to support you. Please contact Human Resources at [phone].