Proofreader & QA Specialist — Precision-Driven Content

The Turn Lab; Toronto; Hybrid; CAD 50,000 - 60,000; Full time

Benefits offered by this job

15 days vacation

Hybrid work model (3 days in office)

Bike-to-work incentive program

Competitive compensation

Job summary

The Turn Lab in Toronto is seeking a Proofreader & Quality Assurance Specialist to act as the final gate before client deliverables. You’ll bring exceptional attention to detail, ensuring accuracy, consistency and clarity across ads, decks and reports while supporting internal communications.

Collaboration with creative and account teams is essential to uphold TTL’s standards. This role combines meticulous editing with hands-on writing for internal and client-facing content, in a hybrid setup

Qualifications

• 2-4 years of experience in a proofreading, editorial, QC or communications role.
• Experience reviewing a wide range of formats including digital ads, print materials, decks and written copy.
• Experience writing or editing internal communications is a strong asset.

Responsibilities

• Proofread client-facing deliverables including ads, decks, reports, social copy and long-form content for spelling, grammar, punctuation and style consistency.
• Conduct thorough quality checks to verify that creative assets are free from design/production errors, align with approved briefs, brand guidelines and client specifications.
• Fact check quotes, claims, names, locations, dates, etc.
• Flag inconsistencies in naming conventions, dates, URLs, logos, legal dis‑claims and other detail-sensitive elements.
• Maintain and apply QC styles guides, updating them as needed to reflect evolving standards and client preferences.
• Manage the QC stage of the production workflow, ensuring deliverables are reviewed and approved before release.
• Draft, edit and refine internal communications including team announcements, process documentation, policy updates and all-staff memos.
• Support leadership in crafting clear, on-brand internal messaging that keeps the team informed and aligned.
• Contribute to internal knowledge-sharing documents, onboarding materials and templates that improve team efficiency.
• Support copy writers with client facing tactical writing and covering vacations where needed
• Partner with creative and account teams throughout the production cycle to catch issues early and provide clear, actionable feedback.
• Build and maintain checklists and QC templates that streamline the review process across different deliverable types.
• Participate in post-mortems and quality reviews to identify recurring issues and recommend process improvements.

Skills

Attention to detail

Editing

Writing

Bilingual (EN/FR)

Communication

Education

Background in marketing/communications/journalism

Tools

Microsoft Office

PDF review

Figma

Job description

The Turn Lab in Toronto is seeking a Proofreader & Quality Assurance Specialist to act as the final gate before client deliverables. You’ll bring exceptional attention to detail, ensuring accuracy, consistency and clarity across ads, decks and reports while supporting internal communications.

Collaboration with creative and account teams is essential to uphold TTL’s standards. This role combines meticulous editing with hands-on writing for internal and client-facing content, in a hybrid setup