Promotions Manager, Commercial Property Management (Ottawa)

Anthem Properties; Ottawa; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Promotions Manager who is customer-centric and passionate about retail. This role involves planning and executing events, curating engaging social media content, and building strong relationships with tenants and the real estate community. The ideal candidate will have a strategic mindset, creativity in digital marketing, and the ability to juggle multiple tasks effectively. Join a dynamic team that values collaboration, innovation, and continuous improvement, while contributing to the growth of vibrant communities and spaces. If you're ready to make an impact, this opportunity awaits you.

Qualifications

• 5+ years of experience in events, marketing, or leasing preferred.
• Strong networking and business development skills are essential.

Responsibilities

• Manage marketing strategies and promotional campaigns for the Centre.
• Lead the Community Ambassador team and enhance tenant relationships.
• Track performance metrics and leverage market data for insights.

Skills

Networking

Strategic Thinking

Digital Marketing

Time Management

Creativity

Communication Skills

Business Development

Interpersonal Skills

Education

Post-secondary education in a related field

Tools

Graphic Design Software

Job description

You are customer-centric & passionate about all things retail – planning every detail of large events, curating social media content, data mining market information, analyzing promotional results, and connecting potential tenants with their perfect space. You roll up your sleeves to get things done and build lasting relationships with everyone you meet. Sound like you? Our Promotions Manager role could be a perfect fit.

You are

• A networker: building positive relationships with tenants and broader real estate community
• A strategic thinker, experienced in planning, organizing and executing events
• Creative and current with digital marketing trends and platforms
• Able to juggle multiple tasks and know how to get things done – on time and on budget
• Energized by continuous improvement and known for your coolness under pressure
• Flexible to work during some evening and weekend events

You will

• Build and maintain a strong and consistent communication program with tenants regarding Carlingwood Mall’s marketing and promotional strategies while supporting their unique goals and objectives
• Responsible for the creation, delivery, and implementation of an annual marketing plan and budget, with the goals of increasing traffic, guest engagement, and sales for the Centre
• Lead the Community Ambassador team – managing, hiring, training and developing the team to deliver Anthem’s service culture
• Build and maintain positive relationships with seasonal tenants and the real estate community: retailers, tenants, brokers and tenant reps
• Plan and execute promotional campaigns and special events, and oversee the execution of the Centre’s creative and messaging strategies to create brand awareness, promote tenants, and campaigns
• Grow and manage social media communities through regular and engaging content creation
• Leverage and maintain the website to ensure content is timely, compelling, relevant, and on-brand
• Secure partnerships and source vendors for programming
• Oversee the Gift Card program
• Track and analyze performance metrics and results, and leverage various forms of market data
• Maintain and enhance communications with customers, retailers, and community stakeholders
• Coordinate non-profit and community group bookings and/or pop-up tenants, ensure adherence to license provisions
• Collaborates with the Leasing team to implement the seasonal and temp leasing business plan.
• Liaise with corporate marketing team to ensure brand standards are met
• Maintain knowledge and awareness of relevant industry activity and trends

You have

• A desire to grow and build community relationships
• A high level of creativity
• Excellent communication and interpersonal skills
• Strong networking and business development skills
• A positive and energetic attitude
• 5 years of previous work experience, preferably in events, marketing, and/or leasing (shopping centre experience an asset)
• Post-secondary education in a related field preferred
• Superior time management and organizational skills
• Graphic Design skills (an asset)

We work hard. We work smart. We work in teams. We challenge the status quo and have fun doing it. We believe in developing our people to maximize their potential. Conversations are candid, conflict is resolved swiftly and coaching is continuous.

Founded in 1991, Anthem is a team of 850+ people driven by creativity, passion and direct communication. Anthem has invested in, developed or managed – alone or in partnership – more than 400 residential and commercial projects across North America.

Our growing residential portfolio includes 44,000 homes that are complete, in design or under construction, from mixed-use residential to townhome, rental and single-family homes. We own, co-own, manage or have previously owned 12 million square feet of retail, industrial and office space, and our land portfolio includes more than 60 communities, spanning 9,100 acres across Canada and the United States.

Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities. We are Growing Places.

Please, no unsolicited resumes or phone inquiries from agencies. View our Policy on Unsolicited Resumes on our website.