Project Manager with AI, Data analytics

Tata Consultancy Services; Toronto; On-site; CAD 100,000 - 120,000; Full time

Job summary

Tata Consultancy Services Canada is seeking an experienced product design leader to drive AI-powered design initiatives across fintech and lending platforms. You will collaborate with researchers, PMs, engineers, and data teams to translate user insights into high-impact product solutions.

The role focuses on leveraging Generative AI, Copilot, and automation to streamline workflows, define UX strategies, and deliver scalable design systems while ensuring regulatory compliance and accessibility.

Qualifications

• Experience designing end-to-end product experiences with a user-centered approach.
• Ability to translate user insights into actionable design requirements.
• Strong collaboration with researchers, PMs, engineers, and data analysts.
• Knowledge of AI/automation to inform product strategy and UX decisions.

Responsibilities

• Leverage AI technologies, Generative AI, and Microsoft Copilot to enhance design workflows and accelerate ideation.
• Drive adoption of AI-powered product design practices and intelligent experiences.
• Lead end-to-end product design initiatives from discovery to launch.
• Collaborate with researchers, PMs, engineers, data analysts, and stakeholders to translate insights into solutions.
• Partner with cross-functional teams to explore Copilot, AI Assistant, and automation opportunities.
• Utilize Loan IQ platform knowledge to support design in commercial lending workflows.
• Define product strategy and align design outcomes with business goals and compliance.
• Create user flows, journeys, wireframes, high-fidelity designs, and prototypes.
• Advocate for user-centered design while balancing feasibility, risk, and priorities.
• Conduct user research, usability testing, analytics, and feedback to inform decisions.
• Define KPIs, dashboards, and reporting frameworks with data teams.
• Contribute to design systems, accessibility standards, and governance.
• Provide project leadership, governance, risk management, and stakeholder engagement.
• Establish governance structures for status reporting and change management.
• Support strategic planning, roadmap development, and portfolio governance.
• Facilitate workshops and design reviews to build alignment.
• Stay current with AI trends, Copilot innovations, and data analytics.
• Ensure compliance with policies, security, and data governance.
• Drive continuous improvement through automation and analytics.

Skills

Generative AI

Product design

User research

Data analytics

Cross-functional leadership

Tools

Microsoft Copilot

Loan IQ

Job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Job Description

• Leverage emerging AI technologies, Generative AI solutions, and Microsoft Copilot capabilities to enhance design workflows, automate repetitive tasks, accelerate ideation, improve research synthesis, and deliver innovative user experiences.
• Drive the adoption of AI-powered product design practices, identifying opportunities to integrate intelligent experiences, predictive insights, automation, and conversational interfaces into products and business processes.
• Lead end-to-end product design initiatives, from discovery and concept development through execution, validation, implementation, and launch.
• Collaborate closely with researchers, product managers, engineers, data analysts, business stakeholders, and subject matter experts to understand user needs, technical constraints, and business objectives, translating insights into impactful product solutions.
• Partner with cross-functional teams to explore and implement Microsoft Copilot, AI Assistant, and automation solutions that improve business efficiency, customer experience, and operational effectiveness.
• Utilize Loan IQ platform knowledge to support product design, workflow optimization, user experience enhancements, and business process improvements within commercial lending operations.
• Drive product strategy by identifying opportunities, defining user experience vision, and aligning design outcomes with business goals, operational efficiency, regulatory requirements, and customer value.
• Create user flows, journey maps, wireframes, high-fidelity designs, prototypes, and detailed design specifications that effectively communicate concepts across teams.
• Advocate for user-centered design principles while balancing customer needs, technical feasibility, risk considerations, compliance requirements, and business priorities.
• Conduct and synthesize user research, usability testing, analytics, operational metrics, and customer feedback to inform design decisions and continuously improve experiences.
• Apply data analytics and data-driven decision-making techniques to identify trends, measure product performance, generate actionable insights, and recommend improvements.
• Collaborate with data teams to define KPIs, dashboards, reporting frameworks, and success metrics that measure customer experience, operational efficiency, and business outcomes.
• Contribute to and evolve design systems, interaction patterns, governance frameworks, accessibility standards, and best practices to ensure consistency and scalability across products.
• Provide leadership in project management, governance, risk management, and stakeholder engagement, ensuring successful delivery of initiatives within scope, budget, timeline, and quality expectations.
• Establish and maintain project governance structures, including status reporting, issue/risk management, decision tracking, change management, and executive communications.
• Support strategic planning, roadmap development, prioritization activities, and portfolio governance to align initiatives with organizational objectives.
• Facilitate workshops, design reviews, requirement sessions, governance forums, and cross-functional discussions to build alignment and drive decision-making.
• Stay current with industry trends, Artificial Intelligence, Generative AI, Microsoft Copilot innovations, Loan IQ enhancements, data analytics technologies, accessibility standards, and product design best practices.
• Ensure compliance with organizational policies, regulatory requirements, security standards, data governance practices, and accessibility guidelines throughout the product lifecycle.
• Drive continuous improvement initiatives by identifying process optimization opportunities, leveraging automation, AI capabilities, and analytics to improve team productivity and business outcomes.

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.