Project Manager, Special Projects

Ontario Health | Santé Ontario; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Ontario Health recherche un Project Manager pour planifier et mettre en œuvre la stratégie du système de gestion des patients. Le candidat idéal aura une vaste expérience en gestion de projet dans un environnement de soins de santé complexe, combinée à des compétences en leadership et en communication. Vous participerez à des projets stratégiques tout en engageant les parties prenantes et en assurant la gestion des ressources dans un cadre dynamique.

Benefits

Assurance médicale, dentaire et vision entièrement payée

Compensation pour la santé ou bien-être

Plan de retraite à prestations déterminées

Jours personnels et flottants

Opportunités de développement de carrière

Programme de bien-être

Vacances de trois semaines au départ

Qualifications

• Expérience de 7 à 10 ans en gestion de projet.
• Expérience dans un environnement hospitalier complexe.
• Capacité à travailler dans une structure de gestion matricielle.

Responsibilities

• Planification et mise en œuvre de la stratégie du système de gestion des patients.
• Gestion de projets complexes et multiculturels.
• Communication avec des parties prenantes à tous les niveaux.

Skills

Gestion des ressources

Analyse des données

Leadership

Communication

Gestion du changement

Education

Maîtrise en administration ou domaine connexe

Certification PMP

Job description

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à [e-mail]. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email [e-mail]. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day
• a health care spending or wellness spending account
• a premium defined benefit pension plan
• three personal days and two float days annually
• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
• career development opportunities
• a collaborative values-based team culture
• a wellness program
• a hybrid working model
• participation in Communities of Inclusion
  
  

Want to make a difference in your career? Consider this opportunity.

Here Is What You Will Be Doing

Reporting to the Manager, Central Waitlist, the Project Manager is responsible for planning the implementation and operationalization of the Ontario Surgical Patient Management System strategy. The Project Manager will accomplish this by supporting the development, implementation and evaluation of the cross functional work plans spanning multiple divisions within Ontario Health.

The incumbent will foster a high degree of partner engagement as they support change management efforts, while guiding the project team through a complex multi-year plan. They will be managing this work in a fast-paced environment with a highly skilled and dedicated project team. They will work and engage with Senior members of the Ontario Health leadership team to address and resolve issues in a productive, time sensitive manner while exercising sound professional judgment and using best practice guidelines.

Here Is What You Will Need To Be Successful

Scope Management

• Support the development of a complex multi-year strategic plan, informed by Ministry direction and Executive input, that supports the accountabilities and long-term objectives of the new Central Waitlist Management Program within Ontario Health
• When scope change is required, prepare, and coordinate the necessary elements supporting the decision making by governance committees – with particular focus on financial, schedule and regulatory impact
  
  

Implementation Management

• Apply a rigorous project management approach to ensure efficiency and effectiveness in the execution of all projects
• Drive execution and demonstrate end-to-end ownership of complex, cross-group and cross-discipline projects to successful completion
  
  

Schedule Management

• Monitor adherence to project schedules; track and report on project progress, including providing forecasts of final delivery timeline
• Communications Management
• Develop, edit, and review a variety of communications, presentations, process flows, reports, and other project materials
  
  

Financial Management

• Provide financial management (budget, tracking, reporting, resource estimates) for projects in support of key leaders accountable for project execution and deliverables
• Help support the gathering of key information from Funding Recipients to ensure the timely creation and delivery of relevant funding agreements
• Help support the funding reconciliation process for any Funding Recipients who receive funding through the Central Waitlist Management Fund
  
  

Resource Management

• Work with the cross-functional project team members to ensure that resources are anticipated, planned/budgeted, and allocated to meet the demands of the project plan
• Manage, assign, coordinate, advise, and review the work of Project Team Members
  
  

Issue and Risk Management

• Identify project risks and issues, including the identification of options for resolution and recommended course of action
• Leverage available data and utilize data analysis to provide support, direction and decision making for multiple projects/initiatives within the Central Waitlist Management space
• Identify inter-dependencies among work stream activities and lead the project team on risks prioritization and mitigation
  
  

Change Management

• Strong influencer with the ability to communicate with and influence executive leadership
• Partner with senior leaders and their teams across Ontario Health and the province to champion improvements in central waitlist management and build stronger alignment across all stakeholder groups
  
  

Stakeholder Relationship Management

• Work with corporate support portfolios such as Finance, Procurement, Privacy, Legal, Communications to ensure the project is meeting requirements and plans are fully aligned
• Facilitate working sessions with internal and external stakeholders across all levels
• Mentor project team members as needed
  
  

Education And Experience

• Master’s degree in Business Administration, Healthcare Administration, Computer Science, or similar work experience.
• Project Management Professional (PMP) designation required
• Seven to ten years of project management experience including leading large, complex, and strategic projects
• Seven to ten years of experience working in a complex hospital/institutional environment in the context of project management or process improvement
• Demonstrated experience in strategy development, health services program planning and implementation, and quality improvement
• Demonstrated experience managing relationships, large-scale change, and system transformation
• Experience facilitating and coaching interdisciplinary teams and successful use of change management strategies
• Experience leading projects with multiple work streams and a budget of >$10m
• Experience in a central intake scheduling environment is an asset
• Proven ability to work within a matrix management structure, while also successfully engaging a wide range of stakeholders in support of organizational objectives
• Proven ability to handle complex problems that require extensive investigation and analysis
  
  

Knowledge And Skills

• Exemplary communication, interpersonal and group facilitation skills, as well as a demonstrated ability to collaborate and cultivate productive relationships with a diverse range of key stakeholders.
• Excellent priority setting skills with the flexibility and adaptability to respond to shifting business needs
• Excellent problem-solving, critical thinking, deductive reasoning, inductive reasoning, and analytical skills
• High professional standards and strong customer experience mentality with an energetic, positive attitude to build partnerships and relationships
• Ability to work independently, manage multiple tasks and deadlines, and solve challenging problems in a fast-paced, environment while also working collaboratively in a team environment
• Strong understanding of the Ontario healthcare landscape, understanding of legacy process and functions
• Strong knowledge translation and mobilization skills, ability to extract meaning from technical/clinical details
• Excellent communication and presentation skills with experience in providing crisp, insightful information to various audiences
  
  

Location: Ontario (currently hybrid; subject to change)

#LN-AH1

Employment Type

Temporary + (Fixed Term) Full time

Contract Length

12 Month(s)

Salary Band

Band 6

External Application Deadline Date

June 16, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [e-mail] and a member of the team will connect with you within 48 hours.