Project Manager, Loyalty & Promotions Programs

Snipp Interactive; Vancouver; On-site; CAD 65,000 - 95,000; Full time

Job summary

Snipp Interactive in Vancouver, Canada seeks a Project Manager to own delivery of rebate, promotion, and sweepstakes programs from sales handoff through launch and reporting, coordinating with clients and distributed teams.

You will manage scope, timelines, budgets, risk, and communications, aligning with Sales, Engineering, Creative and Legal. QA/UAT, client reporting, and cross-time-zone collaboration are key responsibilities.

Qualifications

• Bachelor's degree or equivalent experience in project management, digital/marketing operations, marketing technology or a client-facing agency role.
• 3 to 5 years of project or program management experience, with at least 2 years running client-facing programs in promotions, loyalty, shopper marketing, marketing technology, or a digital agency.
• Excellent client service skills with diplomatic written and verbal communication.
• Solid understanding of the full program lifecycle, from intake and requirements through QA, launch, and reporting.
• Ability to translate technical complexity into client-friendly language.
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams) and Zoho CRM/Zoho Projects; familiarity with Adobe Creative Suite is a plus.
• Experience working with distributed international teams and PMP/CAPM/PRINCE2/CSM is a plus.

Responsibilities

• Own intake and scoping from sales handoff and translate contracts into requirements and milestones.
• Configure and validate program setup on the Snipp platform and client reporting.
• Manage legal/compliance path for each program including privacy and data handling.
• Lead QA and UAT, test in staging and production, and coordinate client UAT.
• Flag risks early and propose mitigation with cost/effort details.
• Manage scope and change requests with written client approvals.
• Coordinate multiple concurrent programs across time zones and ensure on-time delivery.
• Escalate participant-facing issues requiring tier-1 support.
• Coordinate reward fulfillment, prize vendors, and agency partners.
• Maintain accurate program tracking and reporting for clients and internal stakeholders.

Skills

Project management

Client-facing

Stakeholder communication

PM tooling

Education

Bachelor's degree

Tools

Zoho CRM

Zoho Projects

Microsoft Office

Adobe Creative Suite

Job description

Snipp Interactive in Vancouver, Canada seeks a Project Manager to own delivery of rebate, promotion, and sweepstakes programs from sales handoff through launch and reporting, coordinating with clients and distributed teams.

You will manage scope, timelines, budgets, risk, and communications, aligning with Sales, Engineering, Creative and Legal. QA/UAT, client reporting, and cross-time-zone collaboration are key responsibilities.