Project Manager Kitchener, ON

HUGO and Company; Kitchener; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

HUGO and Company in Kitchener, ON is seeking a Project Manager to coordinate senior transition projects in the Kitchener area. You will lead a team of stagers, organizers and subcontractors, liaise with clients, and report to the Business Development Manager for Kitchener.

This role emphasizes empathy, attention to detail, and relationship-building with retirement and care homes, as you help create spaces that feel like home and ensure projects meet timelines and standards.

Qualifications

• Experience coordinating projects and managing teams.
• Strong communication with clients and internal teams.
• Ability to plan spaces and create floor plans for projects.

Responsibilities

• Coordinate transition projects in the Kitchener area.
• Lead a team of stagers, organizers and subcontractors.
• Communicate with clients and head office to ensure timely delivery.

Skills

Project management

Communication

Team leadership

Space planning

Empathy

Detail oriented

B2B relationships

Tools

2D floor plans

Job description

HUGO and Company is Hiring:
Project Manager | Kitchener, ON

HUGO and Company is a full-service senior transition management company specializing in supporting older adults, including moves involving dementia care.

We combine thoughtful design, strategic organization, and deep empathy to recreate home for our senior clients in a way that feels personal, familiar, and meaningful. Our work extends far beyond moving. We help seniors and families navigate change with dignity, confidence, and care. We believe stories matter more than sameness, and personal always trumps perfect.

HUGO currently operates in London, Brantford, Kitchener / Cambridge / Waterloo, Guelph, and is expanding within the Toronto market.

ABOUT THE ROLE

The Project Manager would be responsible for managing and coordinating all transition projects in the Kitchener and surrounding area. Reporting directly to the Business Development Manager for Kitchener, you liaise directly clients and will manage a team of stagers, organizers and subcontractors to recreate home for clients, and build the Kitchener market.

WHAT YOU’LL DO

• Project Management and logistics – hiring appropriate talent to complete the project
• Estimating projects and preparing project scope for client
• Overseeing execution and outcomes of projects ensuring they are aesthetically pleasing, meet standards and completed within estimated time
• Communication with head office admin and accounting – monthly meetings and check in’s as needed
• In-home visits and communication with clients and retirement / care homes
• Measuring of spaces and furniture
• Creation of floor plans
• B2B – maintaining and building authentic partnerships with care and retirement homes
• Social Media engagement with clients and contacts, capturing content for digital marketing
• Any additional tasks to build and maintain the business as required
• Independent, organized, and comfortable managing your own priorities
• Naturally skilled at relationship-building and communication
• Professional, warm, and highly trustworthy
• Detail-oriented and efficient in both visual and administrative work
• Motivated by meaningful work and long-term impact
• Enjoys building and collaborating on a shared vision – you dream with us!

ADDITIONAL REQUIREMENTS

• Ability to work remotely and independently – ideally lives in Kitchener, ON or within driving distance
• Proficient in space planning – ability to create 2D floor plans
• Detail oriented in visual and administrative tasks, highly organized and efficient
• Empathetic, trustworthy, friendly, professional – able to navigate delicate situations as a gentle leader
• Lives the brand values – coming from of place of serving our community with our skills and talents
• Experience with and enjoys working with seniors and / or people living with dementia
• Contacts in the retirement / care industry an asset
• Business minded, resourceful, efficient, detailed, problem solver, team player, positive attitude
• Valid drivers licence and vehicle
• Police check once hired

METRICS

• Projects managed and executed with a high level of efficiency, accuracy and professionalism
• Demonstrates positive exposure of the brand by living the values of professionalism, precision and respect
• Positive feedback from clients, team members and repeat business from retirement and care homes
• Positive and nurturing work environment for all team members and contractors
• All procedures, KPI’s and brand standards followed to create beautiful spaces that feel like home!

This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the contractor as needed.