Project Manager III – Ottawa

On Side Restoration Services Ltd.; Ottawa; On-site; CAD 80,000 - 90,000; Full time

Benefits offered by this job

Extended health coverage

EAP

Group RRSP with company match

Life and disability insurance

Career advancement opportunities

Job summary

On Side Restoration Services Ltd. in Ottawa is seeking an experienced Project Manager to oversee all aspects of property restoration after disasters. You will travel to multiple job sites while benefiting from the stability of a local branch.

The role requires 5+ years PM experience (2+ in restoration), experience with Xactimate, and strong communication. You’ll coordinate with insurers, manage staff, ensure quality, and deliver exceptional customer service to owners, businesses, and families.

Qualifications

• 5+ years of project management experience, incl. 2+ years in restoration.
• Experience with Xactimate.
• Strong written and verbal communication.

Responsibilities

• Coordinate restoration projects and manage staff.
• Collaborate with insurance adjusters for seamless service.
• Oversee damage assessment and scope of work.
• Deliver superior customer service to property owners.
• Lead disaster remediation efforts and project completion.

Skills

Project management

Communication

Customer service

French (asset)

Self-motivated

Travel within Canada

Tools

Xactimate

MS Office

Job description

Position Summary

Looking for your opportunity? No, really, are you looking to start a new career with a stable company in a growing industry? This could be your opportunity. On Side Restoration is looking for people who can recognize an open door when they see it!

Project Managers at On Side manage and oversee all aspects of the restoration of property after a disaster of any sort. If you hate the idea of being in one place all day, you'll love going to different job sites while having the stability of a local branch office.

Compensation

• Salary Range: $80,000-$90,000
• Commissions payments subject to personal performance
• Annual Performance Incentive Bonus - Percentage of base salary subject to personal and company performance.

The base salary listed is determined by project volume and gross margins combined with industry experience and demonstrated industry relationships. Total compensation, including bonus plan and industry leading commission structure, will be discussed in full should you be selected for an interview.

• Extended health coverage (medical, dental, vision, etc.)
• Employee assistance program (EAP)
• Group RRSP, with company matching DPSP
• Life and disability insurance
• Opportunities for advancement and internal mobility

What You’ll Do

• Working with Insurance adjusters to ensure a seamless experience for the insured.
• Playing a key role in business development efforts, leveraging their existing network to identify new opportunities and grow our client base.
• Quality control of all aspects of the job.
• The job, you own it, it's essentially a reflection of you at the end of the day.
• Superior customer service interactions with property owners, businesses, and families.
• Assessing damage and determining the scope of work needed.
• Managing and Directing Restoration Staff in a supportive team environment during: Disaster remediation efforts, cleaning & packing, rebuilding, and project completion.

What You Bring

• A minimum of 5 years of Project Management experience, with minimum 2 years in the restoration industry.
• Experience with Xactimate.
• A passion for customer service with strong written and verbal communication.
• Be self-motivated and goal oriented.
• Open to working after hours and on weekends.
• Problem solving and priority management skills.
• Established trusted connections in the business community is an asset.
• Computer skills, you'll be working in an MS Office environment.
• Ability to communicate effectively in French is an asset.
• You have an ongoing commitment to self-development.
• A willingness to travel within Canada to support cross-region Teammates. Disasters happen all over and sometimes we need to support our teams in other locations.
• Clean criminal record

Why You’ll Love Working Here

• A workplace that values respect, integrity, generosity, excellence and being customer driven
• Opportunities to grow your career and learn from the best in the industry
• A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note

• Disasters can and will strike at any time, a rotating after hours on-call work schedule is a requirement.

At OnSide, everything starts with people. We live our values - respect, integrity, generosity, excellence, and customerfocus - in everything we do.
Join a team that helps families, businesses, and communities rebuild when it matters most. You'll contribute to a workplace where people come together to bring order to chaos.
Make a real impact, do work that matters, and grow your career with us.

*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.