Project Manager - Disaster Restoration & Reconstruction

ServiceMaster Company; Calgary; Hybrid; CAD 80,000 - 120,000; Full time

Benefits offered by this job

On-site Parking

Vision Care

Life Insurance

Extended Health Care

Training & development

Wellness resources

Company car

Company parties

Competitive salary

Dental insurance

Employee discounts

Tuition assistance

Job summary

ServiceMaster Company seeks an organized and dynamic manager to estimate and oversee disaster restoration and construction for residential and commercial settings.

The role involves acting as the principal contact for customers, securing work, and guiding projects to completion while collaborating with teams across the organization. A focus on meeting KPIs, profitability, and SLA commitments is essential.

Qualifications

• Experience estimating and managing construction in restoration projects.
• Ability to act as the primary customer contact and lead a project to completion.
• Strong multitasking and attention to detail in a fast-paced environment.

Responsibilities

• Estimate cleanup and reconstruction, usually with Xactimate.
• Serve as principal customer contact and manage the project lifecycle.
• Secure work and oversee projects to completion.
• Collaborate with internal and external teams to meet KPIs and profitability.
• Uphold service level agreements and corporate expectations.
• Participate in on-call rotations as required.
• Lead restoration projects for residential and commercial clients.

Skills

Estimating

Project management

Client liaison

Team coordination

Multitasking

Attention to detail

Technical skills

People skills

Tools

Xactimate

Job description

Benefits:

• On-site Parking
• Vision Care
• Life Insurance
• Extended Health Care
• Training & development
• Wellness resources
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Tuition assistance

We are seeking an organized and dynamic manager to estimate and oversee disaster restoration and construction, in both residential and commercial settings. Our clients are mostly insurance companies/adjusters and property managers, and our responsibility is to deliver satisfaction and a high quality product to the property owner and the insurance client or commercial manager.

Responsibilities

• estimating clean-up and reconstruction, usually with Xactimate
• acting as principle contact for the customer
• securing the work and running the job to completion
• working effectively with team members, inside and out of the organization
• ensuring all service level agreements, key performance indicators, profitability and revenue goals are met
• meeting all needed administrative and corporate responsibilities and expectations
• on-call rotations and extra hours are routinely required in this role without additional compensation

We want someone who is going to be assertive in hunting and securing new work as well as delivering on our promises to keep our customers satisfied. You’ll report to the VP and work closely with the Administration Team and the Operations Manager.

You need to like multitasking, a fast-paced environment and great people. You’ll also need to possess exceptional attention to detail, strong technical/computing skill and strong people skills. We can train you in the restoration industry; just bring the transferable skills! Those with experience estimating and managing construction in both commercial and residential environments preferred (doubly so if it's in the restoration industry).

There is a big range in pay in this position, because there is a big range in what "deliverables" each Project Manager can provide, given where they are in their career. Bonuses also apply, increasing potential. And yes, we have a hybrid remote/in office work arrangement possible, within our remote work guidelines.

We’re looking for an experienced Project Manager to join our team in restoring peace of mind to customers who have faced devastating events such as floods, fires, and other disasters. In this leadership role, you’ll coordinate and oversee the full recovery process - guiding families and businesses through critical next steps, managing project timelines, and ensuring work is completed with care and professionalism. If you excel in a collaborative environment and want to make a meaningful impact during some of the most challenging moments in people’s lives, we’d be thrilled to have you lead the way in bringing comfort, stability, and quality service to those who need it most.