Project Manager - Digital PMO

University Health Network; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare organization in Toronto is seeking a Project Manager for its Digital Project Management Office. This role involves managing complex projects within the Radiation Medicine Program, ensuring effective communication and collaboration with stakeholders. The ideal candidate will have extensive project management experience, preferably in healthcare IT, and a strong background in managing clinical applications and infrastructure projects. This position offers a hybrid work model and opportunities for professional growth within a dynamic environment.

Benefits

Competitive offer packages

Flexible work environment

Opportunities for development and promotions

Corporate discounts

Qualifications

• Minimum 5 years project management experience required.
• Experience leading end-to-end application and IT infrastructure projects.

Responsibilities

• Create and maintain detailed project charters and plans.
• Lead and coach project team, ensuring timely follow-ups.
• Deliver progress reports and manage vendor contracts.

Skills

Communication

Problem Solving

Time Management

Analytical Skills

Flexibility

Education

Undergraduate Degree in Health Informatics

Masters Degree

Tools

Epic

HL7

ITIL

Job description

• Department: Shared information MGMT Services-Digital

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non-Union
Number of vacancies:1
Site: Princess Margaret Cancer Centre
Department: Digital PMO
Reports to: Senior Project Manager
Work Model: Hybrid
Hours: 37.5 hours per week
Status:Permanent Full-Time
Closing Date: May 29, 2025

Position Summary

The Digital Project Management Office (PMO) team plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system. We apply best practices for managing projects, change, and risk to ensure high quality deliverables, effective coordination of resources, and transparent progress reporting. Members of the PMO work in close partnership with a broad range of stakeholders, bringing the right teams together to streamline the demand, end-to-end delivery, and operational services in order to mobilize change and achieve value.

An exciting opportunity is available to showcase your talents as a Project Manager within UHN Digital, Radiation Medicine Program (RMP) & Corporate Priorities portfolio. This position will lead concurrent and complex projects supporting the Radiation Medicine Program related to implementation of new or upgrades to existing clinical applications and supporting infrastructure, including radiation oncology information systems (ROIS) and Treatment Planning Systems (TPS). In addition, this position will be responsible for developing and maintaining the RMP Roadmap, which involves tracking the status of all RMP-related projects.The Project Manager will work closely with a broad range of stakeholders (technical teams, vendors, Digital leadership, RMP leadership) to plan, execute and develop operational support processes related to a variety of internal vendor-led clinical application and infrastructure projects. This position will require accountability to lead multiple projects independently by applying project management best practices, building relationships, and delivering sustained value.

Duties

• Create and maintain detailed project charters, plans and schedules in collaboration with appropriate stakeholders to establish project scope, schedule, budget, accountabilities, risk, monitoring and controls, and post project audit/evaluation as part of a program roadmap
• Apply rigorous project management, change management, and effective communication across the project lifecycle to manage schedule and milestones using appropriate tools, anticipating and troubleshooting issues to minimize the hospital’s exposure to risk
• Lead and coach project team, including assigning tasks andensuring appropriate follow up in a timely manner that meets quality standards.
• Manage and maintain project budget and other project documentation following project management best practices
• Collaborate with Digital and business areas to prioritize upcoming projects, develop project budgets and ensure available resources
• Develop and maintain resource forecasts for assigned projects and annual business planning of prioritized projects for next fiscal year
• Deliver progress reports, requirements documentation, and presentations to project stakeholders, sponsors and executive-level leaders
• Manage procurement of goods and services, vendor contracts, relationships and delivery
• Apply breakthrough design ideation, integrating emerging technologies, and incorporating subject matter expertise and data-driven evidence to create holistic solutions that meet business requirements and establish best practices and standards
• Collaborate and facilitate requirements gathering, testing and solution implementation within a multi-disciplinary team environment, including executives, managers, clinicians, business teams, technical stakeholders and vendors
• Drive business insight and demonstrate benefits of implemented initiatives to the organization by applying sound data analysis, data quality, data reporting and visualization
• Effectively implement and sustain organizational change by applying rigorous change management and communication practices
• Facilitate development of operational model and plans for transitioning to a sustainable state
• Develop and lead appropriate governance structures for assigned projects across departments and disciplines
• Develop and maintain RMP Project Roadmap which provides a high-level status update (e.g. schedule, resources, dependencies, Digital/Business leads) of each project in the programthrough outreach and relationship building with Digital andRMP teams to collect information
• Organize, prepare and lead regular meetings with Digital and RMP leadership to provide status updates, present RMP Project Roadmap, highlight risks/issues, screen potentialprojects, provide budgetary forecast update and seek decisions on key priorities

Qualifications

• Minimum 5 years project management experience or equivalent required, preferably in the health care IT sector
• Undergraduate Degree required in Health Informatics or Administration, Technology, Science, Business, or related field required. Masters degree an asset
• Experience leading end-to-end application, system interfacing/interoperability and IT infrastructure projects required
• Excellent communication and customer service skills, with the ability to communicate effectively with technical,non-technical teams and senior leadership
• Relationship builder across multi-disciplinaryteams and ability to lead teams towards clearly identified and widely disseminated objectives
• Strong analytical and problem solving skills, with keen attention to detail, ability to identify risks/issuesand initiative to troubleshoot &address challenges in a timely manner
• Effective prioritization, time management and organization skills
• Demonstrated project accountability and ability to producehigh quality deliverables
• Flexibility to work effectively in a dynamic and fast-paced environment
• Experience in formal procurement processes, contract negotiations, and vendor management preferred
• Project Management Professional (PMP) designation or equivalent required
• Familiarity with healthcare information systems, interfaces, HL7, ITIL, and/or enterprise architecture an asset
• Experience with cyber security and privacy regulations an asset
• Experience or knowledge using Epic an asset
• Experience with referral workflows/systems and provincial projects an asset
• Other certification (Lean/Six-Sigma Black Belt, ITIL, IIBA, Change Management) an asset
• Supervisory or managerial experience preferred

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.