Project Manager Assistant

BELFOR; Waterloo; On-site; CAD 45,000 - 65,000; Full time

Job summary

Join BELFOR as a Commercial Large Loss Project Manager Assistant, supporting restoration projects through coordination and communication. This role offers a competitive compensation package, professional development, and an opportunity to work in a dynamic environment dedicated to restoring properties and improving lives.

Benefits

Competitive compensation package

Paid vacation and RRSP matching program

Employee and Family Assistance Program (EFAP)

Professional development and career advancement opportunities

Industry-specific training and certification support

Qualifications

• Post-secondary education in a related field required.
• 1+ year of office experience is an asset.
• Strong organization and communication skills essential.

Responsibilities

• Support the Project Manager through the full life cycle of assigned projects.
• Ensure accurate project documentation and maintain communication with stakeholders.
• Promote safety by adhering to protocols and participating in training.

Skills

Organizational skills

Communication

Attention to detail

Customer service

Education

Post-secondary education in business administration, office management, project management or a related field

Tools

Microsoft Office Suite

Google Suite

Job description

Exciting Career Opportunity : Join BELFOR as a Commercial Large Loss Project Manager Assistant

Why BELFOR?

BELFOR is a global leader in property restoration, helping people and businesses recover from fire, water, storm, and other disaster-related damage. With over 70 years of experience, we’re dedicated to restoring properties and rebuilding lives. Join a team that values excellence, teamwork, and your professional growth in a fast-paced, rewarding industry.

Position Overview

The Commercial Large LossProject Manager Assistant supports restoration projects by coordinating activities alongside the Project Manager. This role ensures operational continuity by managing documentation, tracking progress, and facilitating clear communication with clients, subcontractors, insurers, and other stakeholders. Working in a dynamic, fast-paced environment, the Project Manager Assistant helps maintain project efficiency from initiation through to final payment and close-out.

What We Offer

• Competitive compensation package
• Paid vacation and RRSP matching program
• Employee and Family Assistance Program (EFAP)
• Professional development and career advancement opportunities
• Industry-specific training and certification support

Key Responsibilities

• Support the Project Manager throughout the full life cycle of assigned projects—from initiation through final invoicing
• Ensure accurate project documentation (work authorizations, completion certificates, etc.) is submitted and uploaded to internal and external claims systems
• Maintain consistent and professional communication with clients, subcontractors, adjusters, and other key stakeholders
• Track project progress, maintain up-to-date project notes, and produce revised schedules as changes occur
• Assist with the preparation and editing of estimates, budgets, internal scopes, letters, memos, and email communications
• Organize and submit project documentation packages upon completion
• Ensure invoicing is timely, accurate, and aligned with client protocols, and assist with collections as required
• Promote safety by supporting hazard assessments, maintaining organized job sites, and following BELFOR’s PPE and safety protocols
• Participate in safety training, inspections, and contribute to company-wide safety initiatives
• Perform any other reasonable duties as assigned

Qualifications

• Post-secondary education in business administration, office management, project management or a related field
• Proficiency in Microsoft Office Suite and Google Suite
• Strong organizational skills with the ability to manage multiple priorities under pressure
• Excellent written and verbal communication skills with a professional demeanor
• Attention to detail and a strong sense of responsibility when handling sensitive information and client property
• Ability to work independently and collaboratively
• Understanding of customer service best practices
• 1+ year of office experience is an asset

Accessibility Statement (AODA – Ontario only) :

BELFOR (Canada) Inc. is committed to providing a barrier-free environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Accommodations are available upon request during the recruitment process.

Human Rights Statement :

BELFOR (Canada) Inc. is committed to a workplace that fosters respect, equity, and inclusion. We do not tolerate discrimination or harassment of any kind and are proud to be an equal opportunity employer.

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