AE - Merchandising Team Leader (Assistant Manager)

AEO Inc.; Kitchener; On-site; CAD 40,000 - 55,000; Full time

Job summary

AEO Inc. is seeking a full-time Merchandising Team Leader to oversee merchandising strategy and team leadership in Kitchener. The role includes driving sales, ensuring guest readiness, and upholding brand standards. Ideal candidates will possess retail management experience, strong leadership skills, and a passion for delivering excellent guest service.

Benefits

40% off products year-round

Participation in contests with chances to win prizes

Opportunities for career growth

Qualifications

• Previous retail management experience.
• Skilled at multi-tasking and detail-oriented.
• Ability to lead and develop teams.

Responsibilities

• Drive sales and maximize productivity as Leader on Duty.
• Coach team to deliver guest experience and maintain standards.
• Recruit and develop team members.

Skills

Leadership

Customer Service

Time Management

Sales Analysis

Job description

Join to apply for the AE - Merchandising Team Leader (Assistant Manager) role at American Eagle Outfitters Inc.

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Join to apply for the AE - Merchandising Team Leader (Assistant Manager) role at American Eagle Outfitters Inc.

YOUR ROLE

As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day.

Job Description

YOUR ROLE

As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• Driving sales : As a key Leader on Duty (LOD), you maximize Fitting Room and Salesfloor productivity, build guest loyalty, analyze reporting and trends to inform business decisions, and develop business plans to meet KPIs.
• Merchandising innovator : Coach your team to deliver an outstanding guest experience, maintain visual standards, manage merchandising, sell-through, and replenishment, and identify opportunities for improvement.
• People leader : Motivate and inspire your team, hold them accountable to customer service standards, and exemplify AEO's core values.
• Talent acquisition and development : Recruit, hire, train, and develop team members to ensure excellent service and store performance.
• Team building : Provide ongoing feedback, conduct touchbases, development plans, and performance reviews, and celebrate team successes.
• Operational innovator : Execute daily operational procedures, support visual standards, and ensure the fitting rooms are guest-ready and aligned with brand standards.
• Integrity : Maintain store safety, asset protection, adhere to policies, and uphold ethical standards.

You'd Be Great For This Role If

• You love AE and Aerie products!
• You have previous retail management experience leading teams.
• You are skilled at multi-tasking, attention to detail, and time management.
• You can lead, develop teams, and understand employment law.
• You possess business acumen.
• You have flexible availability to work when guests shop.
• They work with genuine, supportive people - your #AEOFamily.
• Opportunities for development, learning new skills, and career growth.
• 40% off products year-round at AE & Aerie, plus seasonal discounts.
• Participation in contests with chances to win merchandise and prizes.

About Us

American Eagle is a leading casual apparel brand, known for authentic, positive, community-inspired collections designed for self-expression and sustainability.

AEO is an Equal Opportunity Employer, committed to diversity and inclusion, and provides accommodations as required by law.

JOB INFO

Job Identification 12918

Job Category : Stores

Posting Date : 2025-05-20

Job Schedule : Full time

Locations : Kitchener, ON, Canada

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales
• Retail, Retail Apparel and Fashion, IT Services and IT Consulting

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