Project Manager

Innocean Canada, Inc.; Toronto; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Great Place to Work award

Hybrid work setup

Generous time off including winter/hol

Employer-paid benefits

Job summary

INNOCEAN Worldwide Canada is seeking two Project Managers to join our Account Services team, supporting our Retail and Brand accounts. You will manage integrated marketing projects from kickoff to delivery, coordinating with clients and cross-functional teams to keep timelines, budgets, and deliverables on track.

The ideal candidate thrives in a fast-paced agency environment, with strong organization, communication, and problem-solving skills and experience handling automotive retail marketing.

Qualifications

• 2-3 years of project management/coordination in an advertising or integrated agency.
• Experience managing multiple projects simultaneously in a fast-paced, deadline-driven environment.
• Strong understanding of agency workflows, creative development processes, and campaign execution.
• Experience working in automotive retail or a high-volume advertising environment is strongly preferred.
• Proven ability to manage large volumes of deliverables, deadlines, and stakeholder requests while maintaining accuracy and attention to detail.
• Strong organisational, time management, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to build effective working relationships across teams and departments.
• Comfortable managing competing priorities and adapting to changing business needs.
• Proficient with Smart Sheets, SharePoint, and Microsoft Office Suite.
• Experience with project management platforms and workflow tools is considered an asset.

Responsibilities

• Serve as a day-to-day project management contact for assigned accounts and internal teams.
• Support client meetings, project kickoffs, status meetings, and timeline reviews.
• Maintain clear and proactive communication with stakeholders regarding project status, deliverables, timelines, and dependencies.
• Partner with Account Services teams to ensure projects align with client objectives and business priorities.
• Help manage client expectations related to schedules, approvals, and deliverables.
• Develop and maintain project schedules, timelines, workback plans, and task tracking documents.
• Coordinate the execution of integrated marketing campaigns across creative, digital, social, CRM, media, production, and retail marketing channels.
• Ensure projects progress according to established timelines and milestones.
• Monitor project deliverables and follow up with team members to maintain momentum and accountability.
• Identify project risks, scheduling conflicts, or resource constraints and elevate as appropriate.
• Support quality control processes to ensure deliverables meet client and agency standards.
• Assist with project estimates, scopes of work, change requests, and project documentation.
• Track project hours, budgets, and resource allocations against approved plans.
• Work closely with Account Services and Finance teams to maintain project accuracy and financial visibility.
• Ensure project records, documentation, and status reporting are current and organized.
• Coordinate activities across cross-functional teams to ensure work is prioritised and delivered efficiently.
• Collaborate with department leads to manage workflow and resource availability.
• Ensure teams receive clear briefs, timelines, project requirements, and deliverables.
• Maintain project management tools, schedules, and reporting systems.
• Follow established project management processes, workflows, and best practices.
• Identify opportunities to improve efficiency, communication, and project delivery.
• Contribute to the development and refinement of project management tools, templates, and documentation.
• Support continuous improvement initiatives across the agency.

Skills

Organisation/organisational skills

Time management

Problem solving

Communication skills

Education

College diploma or university degree

Tools

Smart Sheets

SharePoint

Microsoft Office Suite

Project management tools

Job description

We're looking for two Project Managers to join our Account Services team one supporting ourRetail team and one supporting our Brand account team.

You'll manage integrated marketing projects from kickoff to delivery, partnering with clients and cross-functional teams to keep timelines, budgets, resources, and deliverables on track. The ideal candidate is highly organized, proactive, and thrives in a fast-paced agency environment. You bring experience managing multiple concurrent projects, strong communication and problem-solving skills, and a solid understanding of agency workflows and campaign execution. Automotive retail or automotive marketing experience is a strong asset.

About Us

INNOCEAN Worldwide Canada is an award-winning global marketing and communications company based in Toronto with offices across 16 countries and growing. At INNOCEAN, we believe the future of business belongs to companies and brands that understand how to create memorable customer experiences. We are passionate about creating extraordinary value for our clients, providing bespoke solutions that propel their business forward locally, nationally, and internationally.

Position Summary

We are seeking a highly organized and detail-oriented Project Manager to join our Account Services team. This role is responsible for supporting the planning, coordination, and execution of integrated marketing and advertising initiatives while ensuring projects are delivered on time, on budget, and aligned with client expectations.

The Project Manager will partner closely with Account Services, Creative, Production, Media, Digital, and Strategy teams to manage workflows, timelines, project documentation, and deliverables across multiple concurrent projects. This role is ideal for a project management professional with experience in a fast-paced agency or automotive retail environment who thrives on managing high volumes of work while maintaining exceptional attention to detail.

The successful candidate will be proactive, solutions-focused, and capable of balancing multiple priorities while fostering strong working relationships with clients and internal stakeholders.

Key Responsibilities

Client & Stakeholder Coordination

• Serve as a day-to-day project management contact for assigned accounts and internal teams.
• Support client meetings, project kickoffs, status meetings, and timeline reviews.
• Maintain clear and proactive communication with stakeholders regarding project status, deliverables, timelines, and dependencies.
• Partner with Account Services teams to ensure projects align with client objectives and business priorities.
• Help manage client expectations related to schedules, approvals, and deliverables.

Project Planning & Delivery

• Develop and maintain project schedules, timelines, workback plans, and task tracking documents.
• Coordinate the execution of integrated marketing campaigns across creative, digital, social, CRM, media, production, and retail marketing channels.
• Ensure projects progress according to established timelines and milestones.
• Monitor project deliverables and follow up with team members to maintain momentum and accountability.
• Identify project risks, scheduling conflicts, or resource constraints and elevate as appropriate.
• Support quality control processes to ensure deliverables meet client and agency standards.
• Assist with project estimates, scopes of work, change requests, and project documentation.
• Track project hours, budgets, and resource allocations against approved plans.
• Work closely with Account Services and Finance teams to maintain project accuracy and financial visibility.
• Ensure project records, documentation, and status reporting are current and organized.

Resource & Workflow Coordination

• Coordinate activities across cross-functional teams to ensure work is prioritised and delivered efficiently.
• Collaborate with department leads to manage workflow and resource availability.
• Ensure teams receive clear briefs, timelines, project requirements, and deliverables.
• Maintain project management tools, schedules, and reporting systems.

Process & Operational Excellence

• Follow established project management processes, workflows, and best practices.
• Identify opportunities to improve efficiency, communication, and project delivery.
• Contribute to the development and refinement of project management tools, templates, and documentation.
• Support continuous improvement initiatives across the agency.

Qualifications & Experience

• College diploma or university degree
• 2-3 years of project management, traffic management, account coordination, or project coordination experience within an advertising, marketing, creative, or integrated agency environment.
• Experience managing multiple projects simultaneously in a fast-paced, deadline-driven environment.
• Strong understanding of agency workflows, creative development processes, and campaign execution.
• Experience working in automotive retail or a high-volume advertising environment is strongly preferred.
• Proven ability to manage large volumes of deliverables, deadlines, and stakeholder requests while maintaining accuracy and attention to detail.
• Strong organisational, time management, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to build effective working relationships across teams and departments.
• Comfortable managing competing priorities and adapting to changing business needs.
• Proficient with Smart Sheets, SharePoint, and Microsoft Office Suite.
• Experience with project management platforms and workflow tools is considered an asset.

What you’ll love about working at INNOCEAN Canada:

• People-first and Inclusive of all - we're proud to be recognized by "Great Places to Work" FIVE years in a row and counting - overall, as well as for youth, inclusion, and as a Best Place to Work for Women
• Flexible hybrid work set up (2 days in winter; 3 days in summer) with an awesome space at King Street West for collaboration and team get-togethers
• Generous time off plus an end of year winter break; our people also get extra days off when they reach key work milestones!
• Your Wellbeing is all-important - A Fully employer paid benefits coverage, flex spending wellness account, RRSPs, confidential individual counselling, and paid personal days
• Learning and development fund, and coaching and mentorship in your day-to-day to fuel your growth

Additional information:

This is an active, approved role.

Our recruitment team may use AI-assisted tools to help identify and review candidate applications based on job-related requirements and qualifications. All hiring decisions are made by humans.

INNOCEAN Canada is an equal opportunity employer that is committed to diversity, inclusion, and teamwork. Any disability-related needs will be accommodated throughout the recruitment process.