Project Manager

Socket.dev; Richmond Hill; On-site; CAD 85,000 - 120,000; Full time

Job summary

Schroeder Ambulatory Centre is seeking an experienced Project Manager to oversee clinical operational and IT healthcare projects. You will manage scope, schedule, budget, and resources while proactively addressing risks and engaging stakeholders at all levels.

The role emphasizes cross-functional collaboration, adherence to health regulations, and a culture of continuous improvement in a fast-paced setting. A PMP and healthcare experience are highly valued.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Project Management, Health Sciences or related field.
• Minimum 3–5 years of progressive project management experience leading complex initiatives.
• Experience in clinical or healthcare environment is highly preferred.
• PMP designation is preferred.
• Experience with KPIs and performance metrics evaluation.
• Knowledge of PHIPA and Ontario healthcare regulations is preferred.
• Strong stakeholder management and change management skills.
• Excellent written and verbal communication with senior leaders.

Responsibilities

• Lead multiple simultaneous projects from concept to handover to meet objectives.
• Define scope, schedule, budget, and activities aligned with sponsors.
• Identify and manage risks, issues, and dependencies across projects.
• Report status to stakeholders on cadence including budget and schedule.
• Coordinate resources, procurement, and vendor relationships as needed.
• Facilitate discussions with project teams and leadership to address challenges.
• Ensure adherence to best practices, policies, and healthcare standards.

Skills

Project management

Stakeholder management

Budget management

Risk management

KPIs & metrics

Change management

Communication

Decision making

Team leadership

MS Office

Project management software

Education

Bachelor's degree in Healthcare Administration, Business Administration, Project Management, Health Sciences

Tools

MS Office

Project management software

Job description

Overview and Purpose of the Role

Reporting directly to the Senior Project Manager, PMO, the Project Manager plays a key role in the successful planning, execution, and delivery of projects across the organization, with a focus on clinical operational projects, IT digital healthcare transformation and emerging healthcare initiatives. The incumbent demonstrates the ability to adapt to uncertainty in a fast-paced, evolving environment — communicating clearly, focusing on problem-solving, and maintaining a strong sense of ownership and team alignment. The role provides the opportunity to make a meaningful impact on clinical operational projects and patient focused initiatives.

The Project Manager oversees and manages project scope, schedule, budget, and resources for assigned projects, proactively identifying and addressing risks while adhering to best practices and internal policies. Beyond day-to-day project management, the Project Manager builds strong relationships with stakeholders across all levels of the organization to drive effective communication and deliver solutions to project challenges. They support the effective management of resources (people, funding, etc.) associated with their projects and programs, and contribute to a culture of collaboration and continuous improvement across SAC's growing team.

Key Duties & Responsibilities:

Functional Responsibilities:

• Provide input into the strategic direction of projects to ensure they align with organizational objectives.
• Successfully lead, manage, and/or oversee multiple simultaneous complex projects across the organization from concept to handover to ensure project objectives are met.
• Set, control and manage project scope, schedule, budget, and activities in alignment with project objectives and Executive Sponsor.
• Anticipate and accommodate different events that can turn risks into issues.
• Report to internal stakeholders on project status, including risk, schedule, scope, budget, and resources on a regular cadence.
• Manage projects in accordance with best practices and internal policies.
• Identify resources needed to effectively achieve project objectives, including human resources (skills, capacity) and other (technology, tools). Support the relevant leader and team in securing the needed resources (through recruitment or procurement).
• Identify and understand how different parts of the organization engage and impact each other.
• Monitor, track, and report on project outcomes and benefits.
• Build and maintain relationships within SAC, and with external stakeholders as needed and appropriate (e.g., contractors, vendors, partners).
• Chair and facilitate project-related discussions with project teams, senior leadership, and others as appropriate to define effective solutions to address project challenges, and to drive effective communication within project teams regularly and to leadership as needed and appropriate.
• Perform additional duties and undertake special projects as assigned

People Responsibilities:

• Forecast project resource needs and work with management to ensure projects are appropriately staffed.
• Ensure best practices, procedures, and methodologies are implemented on projects.
• Foster an environment of accountability to results, excellence, inclusivity, collaboration, and innovation.

Financial and Budgetary Accountability:

• Must be able to manage/oversee project budget with approval, and within established guidelines.

Corporate Responsibilities:

• Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, company Policies and Procedures, as well as established industry guidelines.

Skills & Qualifications:

• Bachelor's degree in Healthcare Administration, Business Administration, Project Management, Health Sciences, or a related field.
• Minimum 3-5 years of progressive project management experience leading complex organizational initiatives.
• Proven experience managing cross-functional projects within a clinical or healthcare environment is highly preferred.
• Project Management Professional (PMP) designation is preferred.
• Experience in defining and tracking performance metrics (KPIs, benchmarks, etc.) to assess organization or project effectiveness, efficiency, and sustainability, is required.
• Experience with risk assessment and mitigation planning, particularly in healthcare operations and clinical settings is preferred.
• Experience managing or supporting procurement processes, vendor relationships, contract negotiations and contract execution in a healthcare setting is preferred.
• Experience leading change management initiatives, including the development and implementation of new workflows, processes, and operational structures in a healthcare setting is preferred.
• Proactive, flexible and solution-oriented problem-solver.
• Experience in a start-up environment is an asset.
• Knowledge of Ontario healthcare regulations, privacy legislation (PHIPA), and compliance requirements for hospital or ambulatory care settings is preferred.
• Advanced knowledge of project delivery methods, project controls (including budget management), and the ability to foresee issues and potential challenges.
• Demonstrated ability in managing stakeholders and change.
• Excellent verbal and written communication skills with the ability to communicates complex ideas clearly and concisely to diverse audiences, including senior leadership and external stakeholders.
• Organizational skills with expertise in strategic planning and prioritization to achieve organizational goals and ability to meet deadlines.
• Superior interpersonal skills including the ability to work effectively in a team environment.
• Demonstrated ability to make decisions involving strong decision-making skills to solve complex problems and make critical strategic decisions that align with organizational goals.
• Proven ability to work independently, makes independent decisions and solves problems without direct supervision.
• Ability to exercise significant discretion and sensitivity involving access to confidential information; must maintain confidentiality at all times.
• Displays analytical and problem-solving skills involving ability to think critically and strategically to identify root causes of problems and facilitating effective innovative solutions.
• Ability to to lead, delegate tasks and motivate project team members.
• Computer proficiency in MS Office (Word, Excel, Outlook).
• Project management software experience strongly preferred.
• Experience with healthcare workflows, data sets, digital health systems (e.g., Electronic Medical Records, provincial health reporting systems) is a plus.
• Satisfactory passing of a criminal record check/vulnerable sector check
• Provide proof of Immunization and TB records

Join Our Team: Schroeder Ambulatory Centre is a non-profit medical facility dedicated to enhancing the quality of life for Ontarians through accessible, outpatient healthcare. The Centre offers a comprehensive range of clinical, diagnostic, and surgical services in alignment with its mission to reduce pain, improve mobility, and streamline healthcare delivery.

In collaboration with hospital and academic partners, Schroeder Ambulatory Centre aims to strengthen public health capacity and drive innovation in care, ensuring a more efficient and compassionate healthcare experience for the community.

At Schroeder Ambulatory Centre, we are committed to fostering an inclusive and accessible recruitment experience for all candidates. If you require accommodations at any stage of the hiring process due to a disability or medical condition, please let us know. We will work with you to ensure your needs are met in a respectful and confidential manner.

We appreciate all applications; however, only those selected for an interview will be contacted.

This posting is for a current vacancy.