Project Manager

POD Marketing Inc.; Calgary; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Paid vacation (3 weeks)

Flex days (12)

Passion Day

MeMonday program

Remote work policy (30 days)

Volunteer time (26 hrs)

Benefits package

Job summary

POD Marketing Inc. is seeking an organized and proactive Project Manager to lead website projects from planning to launch. You will define requirements, develop plans, and manage scope, timelines, and budgets while serving as the main client liaison.

Collaborate with the Websites team to deliver high-quality digital solutions. You will coordinate tasks, monitor progress, and help optimize processes. A strong communicator with a collaborative approach will thrive, supported by a downtown Calgary

Qualifications

• Legally able to work in Canada and located in Calgary, AB.
• Bachelor’s degree in Business Administration, Marketing, or related field.
• 2+ years in customer service, hospitality, or client relationship management.
• 2+ years in a role requiring high levels of organization and coordination of multiple tasks or projects.
• Digital marketing experience is an asset, preferably in websites.
• Exceptional communication skills, both written and verbal.
• Strong organizational skills, with the ability to manage multiple projects simultaneously.
• Familiarity with project management software and tools.

Responsibilities

• Manage a diverse portfolio of clients with exceptional service and tailored solutions.
• Implement and execute strategic website projects.
• Collaborate with various departments to identify and resolve bottlenecks.
• Propose and implement process improvements to boost efficiency and client satisfaction.
• Actively collaborate with clients, Project Managers, and Account Managers to understand goals and requirements.
• Develop and adhere to project plans, timelines, and budgets to ensure successful delivery.
• Coordinate project activities, assign tasks, and track progress to meet deadlines.
• Conduct regular quality assurance checks to align with standards and expectations.
• Provide regular updates to clients and internal teams on status and changes.

Skills

Exceptional communication

Strong organizational skills

Ability to manage multiple projects

Customer service / client relationship

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

Google Analytics

WordPress

Google AdWords

Social Media platforms

Job description

Who Are You?

You’re highly organized, proactive, and great at keeping people and projects moving in the same direction. You enjoy taking a project with multiple moving parts and turning it into a clear plan, making sure everyone understands what needs to happen, who’s responsible, and when it needs to be done. You can manage competing priorities, spot potential roadblocks, and work through challenges without losing sight of the details or the bigger picture.

You’re also a strong communicator who cares about the client experience. You build trust by listening, setting clear expectations, and following through. You’re comfortable asking questions, having honest conversations about timelines and scope, and working with different personalities to find solutions. Experience in website projects or digital marketing is an asset, along with a willingness to learn, openness to feedback, and a collaborative approach to your work.

What's the Role?

As our Project Manager, you’ll lead website projects from initial planning through launch, helping turn client goals into websites that support their business. Reporting to the Team Lead of Project Management, you’ll work closely with clients and our multidisciplinary Websites team to define requirements, develop project plans, and manage scope, timelines, and budgets.

You’ll be the primary point of contact for clients throughout their projects, keeping them informed, answering questions, and guiding them through key decisions. Internally, you’ll coordinate tasks, track progress, address bottlenecks, and ensure the team has the information needed to deliver high-quality work. You’ll also contribute to improving our processes, bringing greater clarity and efficiency to how we manage projects and support our clients.

Duties & Responsibilities

• Manage a diverse portfolio of clients, focusing on delivering an exceptional client experience that is tailored to the specific needs of each individual, ensuring satisfaction and long-lasting relationships.
• Implement and execute strategic website projects
• Collaborate with various departments to identify and resolve bottlenecks, ensuring smooth project execution.
• Propose and implement process improvements to boost efficiency, productivity, and client satisfaction.
• Actively collaborate with clients, Project Managers, and Account Managers to grasp their goals, objectives, and requirements for projects.
• Develop and adhere to project plans, timelines, and budgets to guarantee successful project implementation.
• Coordinate project activities, assign tasks to internal team members, and track progress to meet deadlines and deliver error-free results.
• Conduct regular quality assurance checks to ascertain projects align with industry standards, client expectations, and internal guidelines.
• Provide regular updates to clients and internal teams on project status and any adjustments to timelines or scopes.
• Train new team members on best practices and protocols, providing valuable insights to improve their performance.
• Support process innovation and documentation, working closely with the Senior team members and manager to ensure optimal efficiency and effectiveness.
• Participate in small-scale product development initiatives, contributing ideas and collaborating on implementation.
• Continuously stay abreast of industry trends and best practices to ensure we are ahead of the curve.

Required Experience & Skills

• Legally able to work in Canada and located in Calgary, AB
• Bachelor’s degree in Business Administration, Marketing, or related field
• 2+ years in customer service, hospitality, or client relationship management
• 2+ years in a role requiring high levels of organization and coordination of multiple tasks or projects
• Digital marketing experience is an asset, preferably in websites
• Exceptional communication skills, both written and verbal
• Strong organizational skills, with the ability to manage multiple projects simultaneously
• Familiarity with project management software and tools
• Exceptional interpersonal and communication abilities
• Proven experience in process planning
• Ability to analyze tasks from multiple viewpoints
• Ability to perform well under high-pressure situations
• Proficiency in Google AdWords, Google Analytics, WordPress, and various Social Media platforms is an asset

Who is POD Marketing?

POD Marketing is a full-service agency that works across marketing, consulting, and HR to help clients solve real business challenges. Behind that work is an incredible group of people. We put just as much care into supporting our team as we do our clients, creating an environment where people feel trusted, supported, and inspired to do their best work.

At POD, culture isn’t about perks (though we have those too). It’s about how you feel at work: accepted for who you are, encouraged to grow, and surrounded by people who want to see you succeed. That approach has earned us multiple awards, including recognition as one of Canada’s Most Admired Corporate Cultures.

What's in it for You?

At POD Marketing, we work hard, have fun, and genuinely support each other. We believe people do their best work when they feel valued, trusted, and balanced; and we’ve built an environment that makes that possible.

• three weeks of paid vacation
• twelve flex days
• a Passion Day to spend however you choose
• a company-wide MeMonday to prioritize mental health
• a thirty-day remote work policy for when you need a change of scenery
• twenty-six hours of paid volunteer time each year
• a comprehensive benefits package that includes health, dental, vision, and spending accounts

Growth and development are also a priority at POD. You’ll have access to our mentorship program, our in-house leadership development program, DiSC communication training, and ongoing learning opportunities designed to help you grow your skills and career. You’ll also have regular one-on-one check-ins, quarterly performance conversations, and a culture of continuous feedback that keeps you supported and clear on expectations.

Our downtown Calgary office is bright, modern, and stocked with good coffee, snacks, and great people. We offer discounts with local vendors and a culture that’s collaborative, energetic, and built on trust and respect.

At POD Marketing, we believe in creating an inclusive work environment, which is why we’re proud to be an equal opportunity employer. We consider and evaluate all qualified candidates based on their qualifications without discrimination based on race, colour, religion, age, gender, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other legally protected characteristics.