Project Coordinator - Disaster Restoration & Construction

ServiceMaster Restore®; Calgary; Hybrid; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Parking

Company parties

Dental insurance

Employee discounts

Health insurance

Advancement opportunities

Training & development

Vision insurance

Wellness resources

Job summary

ServiceMaster Restore® in Calgary, Alberta is seeking a detail-oriented Project Coordinator to support our Project Managers and field teams on restoration projects—from emergency response through full reconstruction.

You will coordinate communication, schedules, documentation, and system updates, ensuring projects run smoothly behind the scenes while delivering excellent client service and teamwork.

Qualifications

• Administrative or coordination experience in a professional setting.
• Strong attention to detail and organizational skills.
• Excellent interpersonal and communication abilities.
• Willingness to learn, ask questions, and support team success.

Responsibilities

• Coordinate customer communication, estimates, work orders, and purchase orders in support of Project Manager–led projects.
• Maintain accurate and timely project updates in company systems, including Xactanalysis and Restore.
• Schedule work with customers and trades, confirming timelines and project details.
• Collaborate closely with Project Managers and mitigation teams to ensure no detail is missed throughout the project lifecycle.
• Provide general administrative and office support as part of the broader administrative team.
• Actively problem-solve with customers, trades, and other stakeholders to ensure ongoing satisfaction.
• Coordinate final work completion documentation and assist with job payment arrangements.

Skills

Administrative experience

Coordination experience

Attention to detail

Communication skills

Team support

Tools

Xactanalysis

Restore software

Job description

Benefits

• Parking
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

Are you highly organized, detail-oriented, and energized by keeping multiple moving parts on track? Do you enjoy problem-solving, supporting a team, and bringing clarity and structure to fast-paced, ever-changing situations?

If so, we want to meet you.

We’re a growing restoration and construction company, and we’re looking for a Project Coordinator to support our Project Managers and field teams in delivering restoration projects—from initial emergency response through to full reconstruction. In this role, you’ll help coordinate communication, schedules, documentation, and system updates, ensuring each project runs smoothly behind the scenes.

Duties & Responsibilities

Project Coordination & Administration

• Coordinate customer communication, estimates, work orders, and purchase orders in support of Project Manager–led projects
• Maintain accurate and timely project updates in company systems, including Xactanalysis and Restore
• Ensure all documentation, notes, and records are completed correctly and on schedule

Scheduling, Communication & Team Support

• Schedule work with customers and trades, confirming timelines and project details
• Collaborate closely with Project Managers and mitigation teams to ensure no detail is missed throughout the project lifecycle
• Provide general administrative and office support as part of the broader administrative team

Customer & Stakeholder Support

• Actively problem-solve with customers, trades, and other stakeholders to ensure ongoing satisfaction
• Coordinate final work completion documentation and assist with job payment arrangements

Qualifications & Skills

You are well suited for this role if you have:

• Previous administrative or coordination experience
• Strong attention to detail and organizational skills
• Excellent interpersonal and communication abilities
• A willingness to learn, ask questions, and support team success

Previous experience in construction administration or disaster restoration administration is a definite asset. Computer experience is a must, but we can train you on our computer programs.

Looking for the ability to work remotely, 1-2 days per week? This role has access to the current company program of structured remote workdays each week, as per company policy. (Terms apply - inquire if this interests you!)

Why Join Us?

• Permanent, full-time role with growth opportunities
• Career progression — we promote from within
• Work that’s varied, meaningful, and never boring
• Be part of a tight-knit team that supports one another
• Help people rebuild and recover — and feel good about your work every day

Whether it’s fire, flood, or structural damage, our work helps people restore their homes and businesses during some of their most challenging moments. If you’re someone who leads with empathy, stays calm under pressure, and takes pride in supporting others through strong organization and clear communication, we’d love to have you on our team. Together, we’ll help bring comfort, stability, and real solutions to those who need it most.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.