Project Coordinator - Construction

Merit Kitchens Ltd.; City of Langley; On-site; CAD 55,000 - 65,000; Full time

Job summary

In the role of Project Coordinator at a leading kitchen cabinetry business, you will be pivotal in liaising with customers and coordinating projects in a dynamic showroom environment. Your responsibilities will range from managing orders and logistics to assisting with marketing initiatives and maintaining customer relationships. The position offers a competitive salary and comprehensive benefits as part of a family-owned company with a rich history in craftsmanship excellence.

Benefits

Extended health care

Dental, vision, life, and disability insurance

Vacation and internal days off

Company RRSP

Free on-site parking

Qualifications

• 2+ years of coordination experience preferred.
• 3+ years of customer service experience desirable.
• Detail-oriented with strong multitasking abilities.

Responsibilities

• Coordinate customer orders and logistics for showroom.
• Process payments and generate purchase orders.
• Support marketing through event coordination.

Skills

Project Management

Customer Service

Communication

Organization

Time Management

Tools

Microsoft Office 365

HubSpot CRM

Accounting Systems

Project Management tools

Job description

About The Job

Working in our award-winning flagship showroom, the Project Coordinator is the key liaison for the Design-Sales team in coordinating customer orders. They will greet clients in our showroom, coordinate orders and logistics for cabinets, parts, accessories, countertops, and installation. They will also assist with organizing special projects/events and help maintain our showroom.

Coordination

Key Responsibilities:

• Process customers payments.
• Submit, schedule, track and receive orders for cabinets and all peripherals.
• Coordinate deliveries and installations.
• Continuously monitor customers’ projects and problem solve where necessary.
• Coordinate regular supplier meetings.
• working closely with the team in Langley and liaise with merits head office (located in Surrey, BC).
  
  

Administration & Customer Service

• Greet clients, monitor the phones, and web leads, set up meetings for the designers.
• Maintain files and paperwork.
• Receive and process mail and emails.
• Ongoing communications with manufacturers, suppliers/reps, and installers.
• Generate PO’s, accept and process received goods. Keep back storage room organized.
• Help maintain showroom – keeping displays up to date, tidy, and stocked.
  
  

Marketing

• Support marketing department through coordinating showroom events with dealers, interior designers, contractors, and installers.
• Possible social media collaboration.
  
  

Candidate Requirements

• 2+ years of coordination should be considered an advantage.
• 3+ years of customer service experience should be considered an advantage.
• Strong Project and Time Management Skills.
• Detail oriented, focused, and able to manage multi tasks with deadlines.
• Strong computer skills. (Microsoft Office 365, HubSpot CRM, Accounting Systems, Project Management tools)
• Effective Written and Verbal Communication Skills.
• Works Well in a Team Environment and maintains a Professional Image.
• Kitchen cabinet industry experience is considered an asset.
• The Project Coordinator may perform other duties as delegated by Management.
• The candidate needs top organizational and communication skills, relevant experience is advantageous.
  
  

Compensation: Annual salary range based on experience: $55,000-$65,000

Benefits

We offer competitive wages and bonuses along with a comprehensive benefits package including:

• Extended health care.
• Dental, vision, life, and disability insurance.
• Vacation and internal days off.
• Company RRSP.
• Free on-site parking, and much more.
  
  

About Merit Kitchens

It was over 50 years ago that Merit Kitchens was founded by craftspeople in Vancouver, British Columbia, Canada, and began providing Western Canada with high-quality kitchen cabinets. Merit Kitchens is a local family-owned business. The company has long since grown into a world-class supplier of beautiful cabinetry, representing superior quality and extraordinary value. Today, Merit’s product can be found in homes throughout Canada, the United States, and parts of Asia. Our Mission is it to continue the tradition of craftsmanship excellence while embracing the innovations of tomorrow