Summary
The Project Coordinator plays a vital role in supporting the Project Management team in the planning, execution, and completion of audiovisual projects. This is an office-based, hands-on role with a regular schedule of Monday to Friday, 8:00 a.m. to 4:00 p.m. Daily attendance at the office is required, except when completing assigned deliveries, site visits, or other vendor or training events.
The Project Coordinator supports project logistics, documentation, scheduling, and administration to help teams deliver high-quality AV systems on time. The role also includes coordinating equipment deliveries and personally transporting equipment to project sites using company vehicles, including a cube truck.
Responsibilities
- Project Support & Coordination: Assist the Project Management team in organizing and coordinating project activities. Work closely with clients, internal teams, and external stakeholders to support project scope, requirements, and milestones.
- Office & Operational Support: Provide reliable, daily support from the office between 8:00 a.m. and 4:00 p.m. Help address day‑to‑day project needs, respond to logistical issues, and coordinate with project managers, purchasing, and field teams.
- Delivery & Logistics Coordination: Coordinate equipment deliveries, pickups, and transfers between warehouses and project sites. Confirm equipment readiness, delivery timing, site contacts, access requirements, and any special handling needs.
- Warehouse operations support: Assisting in organization of warehouse and assist in record keeping of incoming & outgoing hardware for relevant projects. Assuring that consumables inventory is kept up to date and ordering as required to maintain mandatory minimum stock levels.
- Equipment Transportation: Drive company vehicles, including a cube truck, to deliver and collect equipment as required. Assist with loading and unloading, verify equipment against delivery documentation, secure loads appropriately, and obtain confirmation of receipt. Follow company vehicle procedures and site safety requirements.
- Resource & Schedule Management: Help manage project schedules, timelines, and resource allocations. Ensure team members have the tools, materials, equipment, and information needed to meet project milestones.
- Budget Monitoring: Track project expenses, including product, material, delivery, and labour costs. Assist in maintaining budget accuracy and provide updates to the Project Manager.
- Documentation & Reporting: Maintain accurate and current project documentation, including technical drawings, change orders, delivery records, and progress reports. Assist in preparing project close‑out documentation.
- Communication: Serve as a key point of contact for internal teams and clients, ensuring project updates, delivery arrangements, issues, and solutions are communicated clearly and promptly.
- Quality Assurance Support: Collaborate with the technical team to support quality control processes and help ensure systems meet project requirements and client expectations. Assist the Project Manager and field engineers with coordinating commissioning activities and tracking outstanding issues.
- Risk Management Support: Work with the Project Manager to identify and track potential risks. Assist in implementing contingency plans to mitigate risks and resolve unforeseen challenges quickly.
- Client Engagement: Support the Project Manager in maintaining client communication and satisfaction throughout the project lifecycle. Provide timely updates and help coordinate responses to client concerns.
Accountability/Reporting
The Project Coordinator reports directly to the Director of Project Management and provides secondary support to other management team members, employees, and clients.
Qualifications
- 1-2 years of project coordination experience, preferably in audiovisual integration, IT, telecommunications, or construction.
- Proficient with Microsoft Office, particularly Word, Excel, and Outlook.
- Familiarity with project management tools and methodologies.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Comfortable balancing office-based coordination with hands‑on logistics and equipment deliveries.
- Willing and able to safely drive company vehicles, including a cube truck. Previous cube truck or commercial delivery experience is an asset.
- Valid driver’s licence appropriate for the assigned vehicle, a clean driving record, and eligibility under the company’s vehicle insurance requirements.
- Ability to safely assist with loading, unloading, and moving AV equipment using appropriate handling equipment and team assistance.
- Must hold or be able to qualify for Government Security clearance.
- Ability to lift 50 lbs
Travel
Local travel to project sites, vendors, and warehouses is required for equipment deliveries, pickups, meetings, and project support. Occasional out‑of‑town travel may also be required.
Schedule
- Monday to Friday, 8:00 a.m. to 4:00 p.m.
- Daily attendance at the office is required, except when completing assigned deliveries, site visits, or other company business.
- Occasional adjustments to working hours may be required to accommodate delivery windows or project needs and will be coordinated with the Project Manager.
Benefits
- Dental care
- Extended health care
- Employee and Family Assistance Program (EFAP)
- Paid time off
- Professional Development & growth opportunities are available.
Job Types: Full-time, Permanent
Note: This job description may be subject to change and modification based on the company's needs and evolving AV technologies. The primary role and responsibilities will remain the same, but specific duties may be adjusted over time.
About Branch AV
Branch Audiovisual is a professional audiovisual integrator who designs, installs and support audio and video systems for a variety of settings such as corporate offices, educational institutions, hospitality, large venue event spaces and government organizations. We work closely with our clients to understand their specifics needs and requirements and then design custom audiovisual solutions to meet those needs and exceed their expectations. Our projects range from large-scale video walls systems and sound systems to video conferencing and digital signage.
Founded by industry veterans and staffed with experienced professionals, Branch AV combines unparalleled technology expertise and rock-solid process with a people-first culture that enables us to provide extraordinary value to our clients and partners.
The key to our success: A conviction that technology is there to serve people, not the other way around. We understand that solutions are only as good as they are affordable, useable, and sustainable. And we achieve those objectives because we have a people-first culture that redefines and expands the notion of “user experience” to ensure that our AV technology solutions serve everyone’s needs.