Project Coordinator

Express Employment Professionals - Cincinnati East; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

2 weeks vacation

Benefits package

Long term disability

Growth opportunities

Team events

Job summary

Express Employment Professionals - Cincinnati East seeks a Project Coordinator in East Ottawa to support Project Managers on residential, commercial, and insurance restoration projects. You will be the main contact for clients, adjusters, subcontractors, and internal teams, coordinating intake, scheduling, and documentation to ensure on-schedule delivery.

The role requires strong organizational and multitasking abilities, experience in a fast-paced environment, and proficiency with

Qualifications

• Previous experience in property restoration, remediation, construction, or insurance is a strong asset.
• Able to manage multiple priorities in a fast-paced environment.
• Strong administrative and coordination experience in deadline-driven settings.
• Highly organized with excellent time management and multitasking abilities.
• Excellent verbal and written communication skills.
• Strong client service and relationship-building skills.

Responsibilities

• Assist Project Managers with coordinating residential, commercial, and insurance restoration projects from intake to completion.
• Vet and qualify projects, assess scope and urgency, and assign resources.
• Serve as primary client contact and manage inquiries and updates.
• Liaise with insurance adjusters on scope, approvals, scheduling, and claims requirements.
• Support estimating and documentation using Xactimate and XactAnalysis.
• Coordinate emergency mitigation and restoration projects and crew scheduling.
• Maintain project schedules, deadlines, and stakeholder communications.
• Prepare documentation, track costs and invoices, support procurement and closeout activities.
• Provide ongoing administrative support to ensure on-schedule project delivery.

Skills

Project coordination

Multitasking

Client service

Communication (verbal)

Communication (written)

Time management

Team collaboration

Adaptability

Tech-savvy

English proficiency

Tools

Xactimate

XactAnalysis

Job description

Our client, a leading property restoration and remediation company, is seeking a highly organized and motivated Project Coordinator to join their growing team.

The Project Coordinator plays a key role in supporting Project Managers with the planning, coordination, and execution of residential, commercial, and insurance restoration projects. Acting as a central point of contact for clients, insurance adjusters, subcontractors, suppliers, and internal stakeholders, this position is responsible for coordinating project intake, scheduling, documentation, communications, and emergency response activities to help ensure projects are delivered efficiently and on schedule.

Duties may include, but are not limited to:

• Assist Project Managers with the coordination and administration of residential, commercial, and insurance restoration projects from intake to completion.
• Vet and qualify projects, assess scope and urgency, and assign appropriate resources before transferring files to Project Manager
• Serve as a primary point of contact for clients, handling inquiries, project updates, and ongoing communications
• Liaise with insurance adjusters regarding project scope, documentation, approvals, scheduling, and claim requirements
• Utilize Xactimate and XactAnalysis to support estimating, claim documentation, and project file management
• Coordinate emergency mitigation and restoration projects, including crew scheduling, resource dispatching, and client communications
• Maintain project schedules, monitor deadlines, and coordinate communication among clients, subcontractors, suppliers, technicians, and internal teams
• Prepare and maintain project documentation, track project costs and invoices, and support procurement, inspections, deficiencies, and project closeout activities
• Provide ongoing administrative and operational support to ensure projects are completed efficiently, on schedule, and in accordance with client and insurance requirements

Required skills and qualifications:

• Previous experience in the property restoration, remediation, construction, or insurance industry is considered a strong asset
• Proven ability to manage multiple priorities and thrive in a fast-paced, high-volume environment
• Strong administrative and coordination experience, preferably in a deadline-driven setting
• Highly organized with exceptional time management and multitasking abilities
• Excellent verbal and written communication skills
• Strong client service and relationship-building skills
• Ability to work collaboratively within a team environment and build positive working relationships
• Dependable, reliable, and punctual with a strong work ethic
• Adaptable and able to respond effectively to changing priorities and urgent situations
• Tech-savvy with strong computer skills and the ability to learn new software quickly
• English language proficiency is required; bilingualism (English/French) is considered a significant asset

Benefits and Perks:

• 2 weeks’ vacation
• Benefits package
• Long term disability
• Family-like atmosphere
• Opportunity to work with a variety of clients (residential, hospitals, long-term care facilities, correctional facilities, etc.)
• High-quality work environment with strict standards
• Social events to build camaraderie and team spirit
• Stable working hours for a healthy work-life balance
• Opportunities for growth and professional development
• Make a meaningful impact by helping individuals and families navigate challenging situations following property damage or loss
• Seeing projects progress from initial response through to successful completion and restoration

Monday-to-Friday schedule, 8:00am to 5:00pm with a 1 hour lunch. Occasional overtime may be required.

$50,000 to $70,000 per year, commensurate with experience

Location: East Ottawa

Express Employment Professionals is an equal opportunity employer.

Our selection process includes AI-enabled tools for screening based on keywords and minimum qualifications. A human decides who moves forward.