Project Coordination Specialist – Restoration & Claims

iicrc-careers; Lethbridge; On-site; CAD 42,000 - 62,000; Full time

Job summary

Paul Davis Restoration of Lethbridge AB is seeking a highly organized Project Management Coordinator to support Project Managers, customers, insurance adjusters, subcontractors, and internal teams. The role focuses on planning, execution, documentation, and closeout of restoration projects with an emphasis on timely communication and accurate record-keeping.

The successful candidate will help manage budgets, track milestones, and ensure quality deliverables while maintaining professional

Qualifications

• Strong organizational skills with the ability to manage multiple files.
• Excellent written and verbal communication with customers and adjusters.
• High attention to detail and documentation accuracy.
• Ability to work independently and in a collaborative team.
• Willingness to travel to job sites with a valid driver’s license.
• Experience in administration, project coordination, restoration, or insurance is an asset.
• Experience with QuickBooks, Xactimate, or related software is an asset.
• Training or education in business, project management, or construction is an asset.

Responsibilities

• Maintain up-to-date job files, including notes, contracts, photos, estimates, purchase orders, invoices, approvals, correspondence, and other required documentation.
• Enter, update, and monitor project information in company software and insurance-related platforms.
• Assist with coordinating tasks, schedules, documentation, status updates, and follow-up items.
• Communicate professionally and promptly with customers, insurance adjusters, subcontractors, vendors, and internal team members.
• Document important communications, decisions, approvals, delays, and project changes as required.
• Assist with work-in-progress tracking, meeting preparation, agendas, notes, and follow-up action items.
• Help monitor project progress, key milestones, outstanding tasks, risks, issues, and deadlines.
• Assist with budget tracking, purchase orders, invoice review, job costing support, and communication of budget or gross margin concerns to the appropriate manager.
• Help ensure project deliverables meet company quality standards and customer expectations.
• Support customer service by responding to inquiries, providing updates, and helping resolve concerns in a timely and professional manner.
• Assist with procurement of project-related materials and services when required.
• Contribute to continuous improvement by helping the team identify process gaps, improve documentation, and support strong KPI performance.

Skills

Organizational skills

Communication skills

Attention to detail

Independent worker

Team collaboration

Tools

QuickBooks

Xactimate

XactAnalysis

RMS/Dash

Job description

Paul Davis Restoration of Lethbridge AB is seeking a highly organized Project Management Coordinator to support Project Managers, customers, insurance adjusters, subcontractors, and internal teams. The role focuses on planning, execution, documentation, and closeout of restoration projects with an emphasis on timely communication and accurate record-keeping.

The successful candidate will help manage budgets, track milestones, and ensure quality deliverables while maintaining professional