Project Administrator

BGIS; Regina; On-site; CAD 100,000 - 103,000; Full time

Job summary

Sunbelt Rentals is seeking a Service Writer to support daily service operations by managing work orders, processing warranty claims, coordinating parts, and delivering excellent customer service.

The role requires strong administrative and communication skills, a high school diploma, and proficiency with computers. This is a full-time position with an hourly wage of CAD 48.47.

Qualifications

• High school diploma or equivalent.
• Strong administrative and organizational skills.
• Excellent communication and customer service.
• Proficient with computers and data entry.

Responsibilities

• Open, update, and close work orders accurately.
• Process warranty claims and coordinate parts.
• Maintain inventory and service records.
• Enter and manage service calls and scheduling.
• Respond to customer inquiries and resolve issues.

Skills

Administrative skills

Communication skills

Customer service

Data entry

Education

High school diploma

Tools

Computers

Job description

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CA$48.47 hourly

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Description

Summary

Join our team as a Service Writer! In this role, you'll support daily service operations by managing work orders, processing warranty claims, coordinating parts, and providing excellent customer service.

Key Responsibilities

• Open, update, and close work orders accurately
• Process and track warranty claims
• Order, receive, and distribute parts
• Maintain inventory accuracy through cycle counts
• Enter and manage service calls
• Coordinate with technicians and support field service scheduling
• Process service invoices and maintain equipment records
• Prepare damage reports and related documentation
• Respond to customer inquiries and resolve issues
• Communicate service updates, bulletins, and customer concerns

Qualifications

Required

• High school diploma or equivalent
• Strong administrative and organizational skills
• Excellent communication and customer service skills
• Proficient with computers and data entry

Preferred

• Service Writer, Service Coordinator, or related experience
• Experience with work orders, warranty claims, or parts inventory
• Equipment rental, construction, automotive, or heavy equipment industry experience

Physical Requirements

• Ability to lift up to 25 lbs.
• Ability to sit, stand, bend, and walk throughout the day
• Occasional exposure to outdoor or shop environments

Keywords:

Service Writer, Service Coordinator, Warranty Administrator, Parts Coordinator, Customer Service, Work Orders, Inventory Control, Equipment Maintenance, Service Department.

Base Pay Range

-

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days

Leading wages

Tuition Reimbursement

RRSP Matching

Tool and Boot Allowance

Career development and advancement

Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.