Program Support Officer

Humber College; Toronto; On-site; CAD 49,000 - 56,000; Part time

Job summary

Humber College's North Campus (primary) and Lakeshore Campus (secondary) seeks a Program Support Officer to provide comprehensive administrative and program support to the Longo Faculty of Business. The role involves academic leadership support, student advising, and cross‑department collaboration to strengthen the learning environment.

The successful candidate will bring at least three years of post‑secondary administrative experience, strong Microsoft Office and communication skills, and a

Qualifications

• Minimum of three years of progressive administrative or student advising experience in a post-secondary environment.
• Ability to compile and analyze data, produce reports, and identify trends.
• Experience with curriculum planning, academic program delivery, and advising students on course selections.
• Proficiency with Microsoft Office and Adobe Acrobat; strong communication skills.

Responsibilities

• Provide administrative, program, financial, human resources, student, marketing, and inter‑departmental support.
• Advise students and program coordinators on course and program selection.
• Apply the College’s academic policies and procedures and support operational effectiveness.
• Develop opportunities that directly impact the learning environment.

Skills

Administrative experience

Data analysis

Reporting

Communication skills

Time management

Teamwork

Independent work

Education

Three-year diploma or degree in Business or related field

Tools

Microsoft Office

Adobe Acrobat

Job description

Find Your Spot at Humber

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance , we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

Job Details

Position Title: Program Support Officer

Status: PT Support (Appendix D) Contract

Hours: 37.5 hours per week

Faculty/Department: Longo Faculty of Business

Campus/Location: North Campus (Primary), Lakeshore Campus (Secondary)

Payband: G

Salary Range: $35.29 – $40.73

Starting Salary: $35.29

Progression through the payband is in accordance with the increments in the payband as outlined in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

About the Longo Faculty of Business at Humber

Humber’s Longo Faculty of Business delivers high-demand programs that will take graduates into current, relevant, and future careers. We offer over 50 programs in a wide range of fields covering the broad spectrum of business in the evolving marketplace. Not only do we offer traditional business courses such as finance, accounting, administration, human resources, and marketing, but we also offer culinary, aesthetics, cosmetics, fashion, and law with credentials ranging from diploma to degree to graduate certificates. Entrepreneurship training is integrated into all programs. The Longo Centre for Entrepreneurship, along with our highly specialized labs, work-integrated learning opportunities and our international partnerships have given the Longo Faculty of Business the reputation that gets our programs recognized by industries across Canada and the world. The future of business will be defined by our graduates. That is what we prepare them for. We are business at its best.

About the Program Support Officer Role

The Program Support Officer will provide direct support to Academic Leadership in the Longo Faculty of Business while providing a comprehensive range of support services to the students, professors, program coordinators (PCs), external stakeholders, in their assigned cluster of programming. Responsibilities include but are not limited to: administrative, program, financial, human resources, student, marketing, and inter‑departmental support. The Program Support Officer also acts as a resource to students, professors, PCs, and administrators on the application of the College’s academic policies and procedures and thus, will continue to develop opportunities that directly impact the learning environment.

About You

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading.

Education

The successful candidate will hold a three (3) year diploma or degree or equivalent in the fields of Business, Communications, Entrepreneurship, Finance, Human Resources, Information Systems, Marketing, or other related field of study.

Experience / Skills

The incumbent will have a minimum of three (3) years of progressive administrative or student advising experience in a post‑secondary environment.

• Compiling and analyzing research‑based data from various sources, producing reports, and identifying trends from data to develop solutions and strategies experience
• Supporting curriculum planning, academic program delivery, and with advising students on course and program selection experience
• Experience with a variety of communication platforms and with proof reading communications
• Experience interpreting policies and procedures
• Proficiency with Microsoft Office (Word, Excel, Outlook, Access, and PowerPoint) and Adobe Acrobat
• Excellent time‑management and multi‑tasking abilities
• Proven ability to work independently with minimum supervision as well as to work in a team environment
• Excellent verbal/written communication and interpersonal skills
• Ability to use office equipment (telephone, photocopier, printer, fax) and troubleshoot minor technical problems
• Occupational Health and Safety training is considered an asset

What’s in it for you

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard‑working, and supportive team.
• Tools and technology that will allow you to succeed at your job.

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity‑deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post‑secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self‑identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti‑Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ([e-mail]).