Program Support Clerk

Island Health; Campbell River; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading health authority is seeking a Program Support Clerk to provide administrative support across various programs. The role involves typing correspondence, maintaining data, and processing financial transactions. Ideal candidates will have strong communication skills and a background in office administration.

Qualifications

• Minimum 3 years recent related administrative experience.
• Grade 12 graduation and Office Administration Certificate required.

Responsibilities

• Provide support to MHSU/AMSU programs and administrative staff.
• Maintain program and personnel data, process financial transactions.

Skills

Communication

Organization

Problem Analysis

Mathematical Skills

Education

Grade 12 graduation

Office Administration Certificate

Tools

Word Processing

Spreadsheets

Database Software

Job description

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a shared responsibility. Continuous quality and safety improvement are inherent in this position.

Reporting to the Manager or designate, the Program Support Clerk provides support to all MHSU/AMSU programs and administrative staff across Island Health. Responsibilities include typing a variety of correspondence and documents, maintaining program and personnel data, entering information into databases or spreadsheets, and processing routine financial transactions such as reconciling P-cards, processing invoices, and setting up new purchase accounts. The role also supports space moves and new site setups by submitting and tracking work-orders with IMIT, Facilities, Transport, and Housekeeping Departments.

Travel may be required, and transportation arrangements must meet operational requirements, possibly including the use of a personal vehicle.

Qualifications

Education, Training, and Experience

• Grade 12 graduation; Office Administration Certificate including courses in word processing, spreadsheets, and database software.
• A minimum of three (3) years recent related administrative or secretarial experience in a similar environment, or an equivalent combination of education and experience.

Skills and Abilities

• Demonstrates a welcoming, empathetic, and hopeful attitude towards persons.
• Effective verbal and written communication skills.
• Ability to plan, organize, and prioritize work.
• Ability to work independently and collaboratively.
• Ability to interact with clients and families dealing with substance use and mental illness, aligned with VIHA's framework, standards, and a rehabilitation/recovery, harm reduction focused model.
• Ability to establish and maintain rapport with clients.
• Typing speed of at least 55 words per minute.
• Proficiency with Word Processing, spreadsheets, and database software.
• Knowledge of general office procedures.
• Problem analysis and resolution skills.
• Basic mathematical skills.
• Ability to operate related equipment such as computers, photocopiers, facsimile machines, and multi-line telephones.
• Physical ability to perform duties of the position.

Link to Full Job Description

https://jd.viha.ca/JD3254.pdf