Program Support Administrator

Janicki; Richmond; On-site; CAD 115,000 - 153,000; Full time

Benefits offered by this job

Salary with discretionary bonus

401k matching

Vacation and health benefits

Education reimbursement program

Job summary

Janicki Industries, a family-owned aerospace company, is seeking a Program Support Administrator to manage sales and contract activities for the Space, Military, or Marine department. This on-site role requires careful contract review, risk assessment, and coordination with program managers to ensure timely execution.

The ideal candidate will have a bachelor’s degree, 7–10 years in sales, contracts, or program management, and advanced proficiency in SAP, SQL reporting, and Microsoft Office. U.S.

Qualifications

• A bachelor’s degree is required, preferably in business administration, program management, engineering, or a related field.
• 7–10 years of relevant experience in sales, contracts, or program management; aerospace experience strongly preferred.
• Advanced proficiency in software including Microsoft Office, SAP, SQL reporting, and other business tools.
• Excellent verbal and written English communication; experience presenting to executives and negotiating contracts.

Responsibilities

• Reviews and executes contracts, agreements, terms & conditions, and customer requirements.
• Facilitates the contract process by reviewing agreements for deviations and ensuring mutual agreement with customers.
• Coordinates with customer representatives for invoice forecasting and with accounting for progress payment forms.
• Works with Program Managers to ensure contracts are executed within terms and conditions.
• Assesses risks in contract terms and implements mitigation steps.
• Maintains organized records and establishes standardized language for contracts.
• Reviews RFQs to identify submission requirements and set up new projects.
• Communicates with customers and completes necessary reports and surveys.

Skills

Strong communication

Contract management

Program management

Sales support

SAP

SQL reporting

Microsoft Office

Attention to detail

Education

Bachelor’s degree (business administration, program management, engineering)

Tools

SQL reports

ECTR

ERP systems

Job description

Janicki Industries is an innovative, family-owned aerospace company located at the foot of the Cascades. We focus on engineering and manufacturing complex projects for companies in the aerospace, defense, and space industries. We are looking for a Program Support Administrator to join our growing team.

This position is located on-site in Hamilton, Washington State.

Position Description

The Program Support Administrator may be responsible for managing sales and contract activities generated by the Space, Military, or Marine department. This includes, but is not limited to, participating in bidding projects, reviewing sales and contracts, and cost estimating.

This position involves specialized and technical work requiring thorough knowledge of state and federal laws, best practices, and company policies and procedures. Strong communication skills and an excellent understanding of Janicki Industries' Manufacturing Processes, Standard Products, Accounting Processes, and Sales Processes are essential.

This role requires the ability to work in a fast-paced, dynamic environment while effectively managing shifting priorities. It is also critical to maintain internal and external customer confidentiality.

The following essential job functions are performed as a Program Support Administrator:

• Reviews and executes contracts, agreements, terms & conditions, and customer requirements
• Facilitates the contract process by reviewing agreements for deviations from Janicki Industries’ proposals and ensuring mutual agreement between JI and the customer
• Coordinates with customer representatives for Invoice Forecasting and with JI Accounting/BIS to capture required information and prepare Progress Payment forms (SF1443) for invoicing
• Works closely with Program Managers to ensure contracts are executed within specified terms
• Assesses potential risks associated with contract terms and implements steps to mitigate them
• Ensures all contractual deadlines and conditions, including payments and shipments, are met
• Maintains an organized system of physical and digital records
• Establishes standardized language for existing and new contracts
• Reviews incoming quote requests (RFQs) to identify submission requirements and set up new projects using incoming data
• Communicates with customers and completes necessary reports, forms, and surveys.
• Leverages experience and judgment to effectively plan and accomplish goals
• Prepares systems and supporting documents for the execution of shipping and invoicing.
• Monitors SQL reports and the Sales database to ensure accuracy and assists with troubleshooting report data in SAP
• Tracks awarded projects to ensure alignment with scope and requirements
• Supports the team in record management and documentation of project administration details
• Develops and updates management reports and presentations as needed
• Understands Janicki Industries' business systems, procedures, and processes, ensuring seamless integration
• Self-motivated and detail-oriented, with strong organizational, written, and verbal communication skills
• Proficient in Microsoft Word, PowerPoint, Excel, SAP, and ECTR
• Thrives under pressure while meeting multiple deadlines efficiently
• Must have excellent communication skills, both verbal and written in the English language
• Being at work on time and maintaining good attendance is a condition of employment and is an essential function of the job
• Perform other duties as assigned

Qualifications

• Due to our ITAR and EAR regulations, applicants must be a US Citizen or of Legal Permanent Resident Status as defined by 8 U.S.C. 1324b (a) (3).
• This position requires the ability to obtain a U.S. Secret Security Clearance (U.S. Citizenship Required). Janicki will assist with gaining this access once employed. Special Access Program or other Government Access Requirements are mandatory for this position and requires candidate agreed to enter a Continuous Evaluation program.

Education/Experience

• A bachelor’s degree is required, preferably in business administration, program management, engineering, or a related field. Extensive industry experience may be substituted for education based on qualifications
• 7-10 years of relevant experience in sales, contracts, or program management, with aerospace industry experience strongly preferred
• Advanced proficiency in software programs, including Microsoft Office, SAP, SQL reporting, and other relevant business tools
• Exceptional verbal and written communication skills in English, with experience presenting to executives, managing customer relations, and negotiating contracts

Additional Information

• Salary range for this role is between $83,000 - $110,000, plus discretionary bonus, 401(k) matching, vacation, and health benefits. Employees can also receive additional pay for off-shifts. The range provided is Janicki’s estimate of the base compensation for this role. Actual amount offered will be based on job-related and non-discriminatory factors such as experience, location, education, training, skills, and abilities
• By applying for this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified, you may be contacted for this and future openings

Benefits

• Medical, dental, and vision insurance with employer contribution
• Disability insurance as well as Life/AD&D insurance
• HSA (Health Savings Account) with employer contribution and FSA (Flexible Savings Account)
• 401k with employer matching
• Paid time off and paid holidays (including two floating holidays)
• Education reimbursement program
• Several shift options
• Premium pay for off-shifts

Janicki Industries is an Equal Opportunity Employer. Janicki Industries does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, marital or familial status, physical or mental disability, genetic information, age, retaliation, veteran/military service status, or any other legally protected status. Janicki is proud to be a military friendly employer.

Applicants or employees wishing to view a copy of Janicki Industries’ Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at [phone].

As a federal government contractor and a recipient of federal funding, Janicki is required to abide by federal drug testing requirements (including preemployment drug testing for cannabis). Additionally, because of Janicki’s work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities