Program Support

SRCHC; Toronto; On-site; CAD 49,000 - 50,000; Full time

Benefits offered by this job

HOOPP

EAP

Job summary

South Riverdale Community Health Centre is seeking a Program Support for a full-time contract through March 31, 2027 in Toronto, Ontario. Salary range: CAD 48,838 to 50,349. Benefits include HOOPP and EAP.

Responsibilities include maintaining supplies, cleaning public areas and exam rooms, reception backup, and clerical support. The role requires a high school diploma, reception experience in a clinical or social service setting, infection control awareness, and strong communication and computer

Qualifications

• High school diploma or equivalent.
• Experience as a receptionist in clinical or social service settings preferred.
• Infection control awareness and basic cleaning practices.
• Ability to handle high-volume switchboard and prioritize demands.
• Proficient with standard computer software and workflows.

Responsibilities

• Disinfect all medical equipment and maintain infection control procedures throughout the building.
• Stock exam rooms and clinical spaces; ensure laundry and kitchen supplies are managed.
• Prepare and clean blood work baskets; collect and manage biohazardous waste.
• Receive, verify, and put away supply orders; check expiry dates and restock autoclaves.
• Perform weekly cleaning of program kitchens; provide back-up support to the Kitchen Facilitator.
• Help with front reception desk as needed; assist staff with clerical tasks.
• Troubleshoot kitchen appliances and report unresolved issues to the Manager.
• Maintain clean fridges; confirm supplies in first aid boxes throughout the centre.
• All other duties as required; on-site work is required.

Skills

Reception experience

Infection control

Communication skills

Computer literacy

Multitasking

Team player

Flexibility

Education

High school diploma

Job description

Program Support

Full Time, Contracts to March 31, 2027

Salary Range: $48,838 - $50,349

Benefits include:

• Healthcare of Ontario Pension Plan (HOOPP)


• Employee Assistance Program (EAP)

South Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.

Reporting to the Manager, Service Administration and Quality, the Program Support is responsible for the maintenance of supplies and cleanliness of public areas and clinical exam rooms and lends assistance for reception and secretarial support to staff of the Centre as required. Working onsite is required.

Responsibilities

• Disinfect all medical equipment


• Daily infection control procedures throughout the building, cleaning commonly touched items (door knobs, railings, elevator buttons, etc.)


• Stock exam rooms and clinical spaces


• Ensure laundry for clinical spaces & kitchen has been done and put away


• Prepare and cleans blood work baskets


• Collect biohazardous waste for storage


• Gather sharps containers for lab pick-up


• Daily sterilization of equipment


• Perform weekly & monthly sterilization procedures for autoclaves


• Give supply order to the lead ordering staff weekly


• Receive, verify, and put away supply orders


• Perform weekly thorough cleaning of the program kitchens


• Provide backup support to Kitchen Facilitator


• Troubleshoots and resolves problems with kitchen appliances, e.g. dishwasher sanitizer function, and reports any unresolvable issues to Manager in a timely manner


• Check all medical supplies for expired dates, dispose of expired items and re‑stock autoclaves


• Clean fridges throughout building on rotating basis


• Confirm supplies in first aid boxes throughout the centre


• Provide occasional relief coverage for front reception desk


• All other duties as required

Qualifications

• High school diploma


• Experience as a receptionist preferably in a clinical or social service setting


• Awareness of infection control procedures


• Physically able to perform light housekeeping chores


• Ability to handle high volume switchboard


• Ability to prioritize multiple demands


• Proficiency in the use of computer technology and various software applications


• Strong oral and written communication skills


• Excellent interpersonal skills


• Ability to assist people in a mature, friendly and helpful manner


• Demonstrated ability to be flexible, organized, a self‑starter


• Ability to communicate in a second language an asset


• Understanding and knowledge of Harm Reduction programs as asset


• Police clearance documentation will be required for employment


• Proof of double COVID-19 vaccination status will be required for employment

This posting is not for an existing vacancy.

The deadline for internal applicants is September 17, 2026 at 11:59 p.m.

The deadline for external applicants is September 24, 2026 at 11:59 p.m.

No faxes, phone calls, or requests to meet please.

This is a bargaining unit position with CUPE Local 5399.

SRCHC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

SRCHC is an equal opportunity employer. We would like to thank all those that apply but only those selected for an interview will be contacted.

SRCHC encourages applicants who are Black, Indigenous and Racialized and/or applicants who face any barriers as a result of systemic discrimination to apply for this position.

SRCHC does not utilize artificial intelligence (AI) for screening, assessing, or selecting applications. All hiring decisions are made by human reviewers.

SRCHC encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, deodorants, lotions, hairspray, etc.) while at the Centre.