Program Standards Admin (Hybrid) – Great Benefits

SkilledTradesBC; Richmond; Hybrid; CAD 61,000 - 82,000; Full time

Benefits offered by this job

Hybrid work schedule

Flex days

37.50-hour work week

Pension contributions

Lifestyle Spending Account

On-site gym

Extended Health and Dental Plans (emlo

Job summary

SkilledTradesBC is seeking an Administrator for the Program Standards team in Canada. This permanent, full-time role supports workshop administration, exam development, invoicing and records management in a hybrid work environment.

The successful candidate will manage CRM workflows, coordinate travel for SMEs, prepare agendas and minutes, and maintain documentation while delivering high-quality administrative support across programs.

Qualifications

• Highschool diploma or equivalent is required, and post-secondary degree, diploma or equivalent is preferred; combination of education and experience will be considered.
• Proven experience in administrative roles, preferably in a training or education-related field.
• Experience in Administration with basic understanding of processing invoicing.
• Previous experience working with a CRM system.
• Proficiency in Office 365 software (Microsoft Office Suite).
• Ability to work in a fast-paced customer focused team with a dynamic workload.
• Knowledge of SkilledTradesBC policies, initiatives, programs, trades and programs standards is an asset.

Responsibilities

• Provide day-to-day administrative support to the Program Standards team.
• Identify operational efficiencies and raise with team leaders, assisting with finding solutions.
• Monitor CRM and inbox and perform triage and dispatch of cases and queries.
• Liaise with department manager and team members.
• Draft agenda based on input from team members.
• Coordinate all documentation, review and distribute meeting minutes.
• Facilitate smooth running of meetings.
• Collate and process exam feedback forms.
• Maintaining records/process invoices.
• Ensuring supplies are stocked.
• Covering PS Coordinator tasks, as needed.
• Arrange logistical details related to Program Standards workshops.
• Booking travel arrangements for Subject Matter Experts, liaising with SMEs and providing customer service.

Skills

Self-management

Initiative

Attention to detail

Multi-tasking

Time management

Communication

Problem solving

Interpersonal skills

Education

Highschool diploma or equivalent

Post-secondary degree or diploma preferred

Tools

CRM system

Microsoft Office Suite

Job description

SkilledTradesBC is seeking an Administrator for the Program Standards team in Canada. This permanent, full-time role supports workshop administration, exam development, invoicing and records management in a hybrid work environment.

The successful candidate will manage CRM workflows, coordinate travel for SMEs, prepare agendas and minutes, and maintain documentation while delivering high-quality administrative support across programs.